BESR ♡

Cards (62)

  • There’s nothing like having ---- employees in words and actions. The company should also be ---- about the quality of products and services offered to the customers. The company sells the products/services without any misrepresentation or exaggeration of features.
    Honesty
  • The company has earned the trust of its stakeholders because it has been consistent in all of its actions, decisions, and character
    Integrity
  • Managers must keep their word and always ensure these promises are not broken. They cannot just get out of the situation and make a commitment.
    Keeping Promises
  • Managers should be ---- to the company by not putting their self-interests above anything that will jeopardize the company’s position.
    Loyalty
  • Managers should act with impartiality in all their transactions. They should not exercise their power for their own personal advantage, and they should never take advantage of other people’s weaknesses
    Fairness
  • This is the exercise of compassion and sincere concern for others. The company should create a environment for its employees which will eventually bring about a chain reaction among customers and other stakeholders.
    Caring
  • It is said that respect is not imposed but earned. Being ---- means being courteous at all times in all dealings, regardless of rank. Each person deserves to be treated with ---- without prejudice on gender, religion, or status in life.
    Respect
  • All employees should obey the rules. Management, too, must never break the rules. Managers should set an example in following company policies, rules, and regulations. No one is above the law. The management who made the rules should not be law breakers.
    Obeying The Law
  • Being ethical also means that employees should strive to achieve excellence in all their tasks. The company in return deliver the highest quality products and services and ensure efficient delivery of services.
    Excellence
  • This entails leadership by example. Managers should be role models to establish their integrity and credibility among their employees and customers as well. Decisions should be firm yet flexible based on the situation.
    Being A Leader
  • Managers who act ethically enhance the company’s image. An ethical environment gives the company a good reputation and recognition from other companies.
    Morale
  • Means being responsible one’s actions. Whatever it is, there should be acceptance of the consequences of any decisions made.
    Accountable
  • Accounting books are unethical business practices wherein accounting books are tampered with, and financial statements are misrepresented to hide the real financial condition of the firm.
    Accounting Manipulations
  • Some service providers are guilty of charging more than the actual price for the services given.
    Overbilling
  • There are advertisements that mislead consumers by making promises that the product really cannot deliver. They may temporarily increase sales but once the consumers figure out the truth, they end up dissatisfied, thus resulting in lower sales. Companies should stand by their claims in their advertisements.
    Misleading Advertisements
  • Some managers tend to take credit for something like charity work which they are not part of. These unethical practices are not good for business.
    Making False Claims
  • Failure to replace a damaged product or not being able to serve a warranty is considered unethical. Failure to refund a complaining customer is also another example, as well as being rude.
    Customer Service Failures
  • Some companies are guilty of laying off workers allegedly because they are losing profit, when in reality, they are just giving higher salaries to their executives
    Layoff and High Executive Compensation
  • In manufacturing processes, poor products may be the result of low-quality raw materials used to lower the total cost of production. Victims of these poor or faulty products may file legal action against dishonest manufacturers.
    Poor Quality Materials
  • Sum up the company’s reputation wherein all interaction is treated with respect regardless of position and circumstances.
    Values
  • To support the values of the organization, there are credos that employees should live with during their stay in the company.
    Principles
  • This means that the management is serious in considering the code as the bible of the employees in terms of ethics. Management allows the display of this code of ethics in prominent and strategic places in the work area.
    Management Support
  • Any member of the organization should uphold and preserve the code of ethics because any violation of the code may involve legal and moral consequences. Each employee should be guided by the code and must report anyone who violates it.
    Personal Responsibility
  • All legal requirements of the code should be met. Any licensing requirements, including but not limited to reporting of financial statements.
    Compliance
  • One of his contributions is an effective teaching technique called the ---- METHOD. This technique focused on giving students questions instead of answers. It is a continuous probing into a subject with questions. He believed that self-knowledge is sufficient to achieve a good life. If knowledge can be learned, so can virtue.
    Socrates
  • A Greek philosopher and scientist who developed the scientific method. His interest in science was inspired by his father who was a physician. He founded a philosophical school named the Lyceum located near a shrine of Apollo Lyceus.
    Aristotle
  • Is an ideology or set of principles that helps us to interpret our everyday reality. This could be in the form of religion, political affiliation, philosophy, or spirituality, among many other things.
    Belief System
  • There are about 12-17 million ---- in the United States and in Israel. Employers should be aware of the extent of their employees’ capacity and are not allowed to insult or embarrass them.
    Judaism
  • Customers must not be deprived of the basic needs for survival. These basic needs include food, clothing, shelter, education, and healthcare. They should be made available at affordable prices.
    Right To Basic Needs
  • Consumers should be safeguarded against goods and services that are hazardous to human health.
    Right To Safety
  • Consumers have the right to be properly informed and not be misled by dishonest advertisements, labels, or packaging. They are entitled to honest and truthful information so they can select the best products and services.
    Right To Information
  • Consumers are free to select from an array of quality products and services available in the market.
    Right To Choose
  • Consumers have the right to participate in the formulation and execution of policies and guidelines on consumer welfare and protection.
    Right To Representation
  • Customers have the right to be compensated or reimbursed on any purchase or a ailment of goods and services which do not meet the expected standards of quality.
    Right To Redress
  • Consumers have the right to acquire the skills needed to always be an informed customer.
    Right To Education
  • Consumers have the right to a safe and conducive place to live and work free from any form of danger.
    Right To Healthy Environment
  • Means follower of Christ. It is the faith tradition that focuses on the figure of Jesus Christ. Also emphasizes justice in the form of honoring contracts or agreements and working for a common good.
    Christianity
  • Worship Brahman who is considered the source of ultimate oneness in the form of gods and goddesses.
    Hindus
  • Consists of Brahma, Vishnu, and Shiva and also known as the three forms.
    Trimurthi
  • The Creator
    Brahma