TMPE LESSON 2

Cards (50)

  • Tour Guiding is one of the most promising and high paying yet challenging professionals in the hospitality industry
  • Tour Guide is a person who escorts individual visitors
  • Assistance - A tour guide renders personal assistance to a guest or tourist from the beginning up to the end
  • Information - He or she should know everything related to the tour and should always be prepared to answer the guests queries about the place being toured.
  • Why people take tours?
    Visiting friends, Religion or Pilgrimage, Education, Wellness, Adventure, Recreation
  • Freelance Guide - A type of guide not affiliated with any travel agency.
  • Staff Guide - A type of guide that is trained, connected, and exclusively contracted by an employer/travel agency.
  • Step-on-guide - A guide who joins a tour bus for a local sightseeing excursion.
  • City Guide - A guide in a large or important town or in a metropolitan or business district of a region.
  • Specialized Guide - Who is fully concentrated on, and has complete or extensive knowledge of a specific place. Ex: Botany, art, architecture, scuba diving etc.
  • Museum Guide - An indoor guide who assists tourists within a museum, gallery, or academy.
  • Driver Guide - A guide who also drives the vehicle on a moving tour.
  • Local Tour Guide - A guide competent to conduct tours in each area or locality.
  • Linguist Guide - Fluent in two or more foreign language.
  • Tour Guide - Guides and Assists tourists/guests in their destination. Leads the tour and gives information about the places to be visited.
  • Tour Escort - Assists guest by escorting them to the assigned or designated places. Is not expected to give any information to the guests regarding the places to be visited.
  • Tour Coordinator - Coordinates with the tour guide, guests, and the tour suppliers, (accomodation, transportation, and the likes). Usually serves as adviser of the tour. Usually act as tour manager.
  • Travel Agent - Operates, works for, or is employed by a travel agency or tour operator. Responsible for the over all tour requirements of the tourists. Monitors the flows of activities during the tour. Solves problems that may arise during the tour.
  • Enumerate the classification of travelers. - Explorers, elite travelers, off-beat tourists, unusual tourists, incipient mass tourists, mass tourists, charter tourists.
  • Explorers - These are participant observers who travel alone or in a very small groups.
  • Elite Travelers - They can afford to spend much to have unusual travel experiences.
  • Off-beat Tourists - They travel alone or in very small number. They avoid crowds, other tourists, and typical sightseeing. They adapt well to local lifestyles and amenities and pose few problems to local residents.
  • Unusual Tourists - They demand more amenities and look for unusual, adventurous, or primitive experiences.
  • Incipient Mass Tourists - They represent business and vacation travelers.
  • Mass Tourists - They are large groups of middle class travelers.
  • Charter Tourists - They arrive in large groups, generating a large volume of business but often demanding impersonal and standardized services.
  • The Group Traveler - Comfort, safety, education, economy and companionship are the primary reasons why people opt for group travel.
  • Student Groups - Are popular in some regions especially in historic places or in places that lended themselves in some way to the curriculum of the school.
  • Business Travelers - Visiting a region to conduct business such as sales, research, meetings, and conferences.
  • Incentive Travelers - Are business people who were given trips by companies as a reward for their accomplishments or to motivate them to achieve more than what is required.
  • Family Travelers - Catering families is becoming a trend within the tourism industry.
  • Senior Citizens - The characteristics of older people reflect to those of human nature as a whole. Demanding, slow, patient, impatient, repetitive, and punctual.
  • Clubs or affinity groups - These groups usually have common interest.
  • Public Tour Groups - When they decide to visit the same place at the same time.
  • International Travelers - The characteristics of multi cultural groups areare more dynamic, informative and rewarding experience for both visitors and guides.
  • What is the title of Robert Kohl's Essay? - " The Values Americans Live by "
  • Who is the author of " the values americans live by"? - Robert Kohls
  • obstacles are important concepts to Americans. By contrast, Americans often look upon people who feel life is entirely controlled by faith as backward and naive. According to Kohls, to be called fatalistic is one of the worst criticisms one can label on many  Americans. In contrast, many societies place more emphasis on tradition and ritual.
     Control over the environment.
  • To Americans, _ is not only inevitable and vital, but it is synonymous with progress, growth, development and improvement. Many older, more traditional cultures consider change disruptive and destructive to their way of life and instead values stability, continuity and ritual.
    Change
  • Time is very important to most Americans. Planning and managing time are more than measure of success. Some call them a national obsession. In American language time is to be “kept,” “filled,” “saved,” “issued,” “spent,” “gained,” “planned,” “made the most of 
    Time and it's control