Income Support is an older benefit replaced by Universal Credit, paid to those aged 18 or over who could be available for full-time work and did not have enough money to live on
Zero-hours workers do not know from week to week whether they will be offered any work or how many hours they might be offered, making it difficult to manage their money
Zero-hours contracts mean the employer does not have to provide minimum working hours, and the worker does not have to accept any work offered. The employee can leave at any time
To get 'new style' JSA, the claimant must be available for and actively seeking work, between 18 years old and state pension age, and working less than 16 hours a week on average