The idea of Deutsch and Gerrard’s ‘two-process’ approach is that behaviour is either due to NSI or ISI. However, more often, both processes are involved. For example, conformity is reduced when there is one other dissenting participant in the Asch experiment. This dissenter may reduce the power of NSI (provides social support) or ISI (alternative source of information). This shows it isn’t always possible to be sure whether NSI or ISI is at work. This casts serious doubt over the view of ISI and NSI as two processes operating independently in conforming behaviour