Marketing Mix And Strategy

Cards (33)

  • The Boston Consulting Group (BCG) matrix is a 2x2 grid used by businesses to analyze their product portfolio and make strategic decisions about which products to invest in
  • The four quadrants of the BCG matrix are:
    • Stars: high relative market share and high market growth
    • Question marks: high market growth but low relative market share
    • Cash cows: low market growth but high relative market share
    • Dogs: low market growth and low relative market share
  • The BCG matrix helps businesses identify valuable products and those that should be considered for divestment
  • Product life cycle stages:
    • Product development: researching and designing the product
    • Introduction: initial slow sales, no profit, high research and development costs
    • Growth: rapid sales growth, unit costs may fall, profitable
    • Maturity and saturation: stable market share, highest sales point, competitors enter the market
    • Decline: sales decrease due to changing tastes, new technology, or new products
  • Extension strategies aim to prolong the life of a product before it declines, including advertising, launching new designs, and selling in new areas
  • The marketing mix (4P) elements are:
    • Product
    • Price
    • Promotion
    • Place
  • Outbound marketing strategies involve directing marketing material at potential customers, while inbound marketing strategies attract potential customers to websites when they are looking for solutions
  • Product / Service Design involves the generation and development of ideas through a process that leads to new products and services
  • Design mix considerations:
    • Function: must be capable of doing the job that is sold to do, convenient and easy for the customer to use
    • Aesthetics: should stimulate people’s senses in addition to performing a function, includes appearance, size, shape, smell, taste, or the presentation of services
    • Cost / Economic Manufacture: a well-designed product or service is more likely to be economically viable
  • Product designers need to be aware of changes in social trends, like designing for waste minimization, re-use, recycling, and ethical sourcing
  • Benefits of adapting product designs to changes in social trends:
    • Reducing waste leads to using fewer resources, lower cost of production, and higher profit
    • Designs reflecting social trends are likely to be more popular and sell in large quantities
    • Some businesses use design features as a Unique Selling Proposition (USP)
    • Businesses viewed as good corporate citizens if they adopt emerging design features related to social trends
  • Promotion involves businesses drawing attention to their products, services, or companies with specific aims like telling consumers about new products, reminding customers about existing products, reaching a wide target audience, reassuring customers that rival products are not as good, and improving or developing the image of the business
  • Above the line promotion involves advertising in the media, with informative advertising giving clear information about product features and persuasive advertising convincing customers to buy a particular brand over competitors, focusing on emotional appeal
  • Below the line promotion methods include sales promotion (encouraging people to buy products through free gifts, coupons, loyalty cards, competitions, BOGOF offers, and money-off deals), public relations, merchandising and packaging, direct mailing, and direct selling or personal selling
  • Advantages and disadvantages of different media for advertising:
    • Television: reaches large audiences, demonstrates product use, but is expensive and some viewers avoid ads
    • Newspaper and Magazines: can refer to in the future, relatively cheap, but not eye-catching and ads may get lost
    • Internet: firms can select the audience, measurable, no delay for online products, but some ads like pop-ups are irritating and not everyone can access the internet
  • Methods of promotion selection criteria include cost-effectiveness, market type, product type suitability, stage in the product life cycle, competitors' promotions, and legal factors like EU restrictions on tobacco advertising on television
  • Types of branding:
    • Manufacturing Brands: created by producers, involved in production, distribution, promotion, and pricing decisions
    • Own-label brands: products manufactured for wholesalers and retailers by other businesses, sold under their own name
    • Generic brands: products with the name of the product category rather than a company or product name
  • Benefits of strong branding include added value to products, ability to charge premium prices, and reduced price elasticity of demand, where a strong brand may result in less impact on demand with price increases
  • Pricing strategies are plans designed to meet objectives, helping businesses achieve marketing and corporate goals
  • Cost-Plus pricing:
    • Description: Adding a mark-up to unit costs, common for retail businesses
    • Advantages: Gain profit as firms prefer
    • Disadvantages: Ignore market conditions
  • Price skimming:
    • Set high price for new product or innovation
    • Advantages: Help business recover research and development cost, increase sales when demand is inelastic
  • Penetration Pricing:
    • Charge low price to enter the market
    • Advantages: If demand is elastic, firms can receive more revenue, but there will be a lower profit margin
  • Predatory pricing:
    • Aim to eliminate competitors by charging unrealistically lower prices
    • Advantages: Can eliminate some competitors
    • Disadvantages: It is illegal and unfair for some businesses
  • Competitive pricing:
    • Some businesses set prices based on rivals' prices
    • Advantages: Firms can increase sales revenue if demand is elastic, but it is impractical for inelastic demand
  • Factors determining the most appropriate pricing strategy:
    • Differentiation and USP: Higher price if product has a Unique Selling Proposition or is differentiated from rivals
    • Price Elasticity of demand: Price inelastic demand allows for price increase and revenue growth
    • Amount of competition influences pricing; less competition allows for higher prices
    • Strength of the brand, stage in the product life cycle, cost, and the need to make a profit are also crucial considerations
  • Distribution refers to the location where consumers can buy products from
  • If a business cannot get products in the right place at the right time, they are not likely to be successful
  • Businesses can choose from different distribution channels:
    • Two-Stage: ProducerConsumers
    • Three-Stage: ProducerRetailersConsumers
    • Four-Stage: ProducerWholesalersRetailersConsumers
  • Wholesalers usually buy from manufacturers and sell to retailers, they may break bulk, repack goods, redistribute smaller quantities, store goods, and provide delivery services
  • Retailers are businesses that buy goods and sell them directly to consumers, providing various services
  • Two-stage distribution includes methods like the internet, direct mail, door-to-door selling, mail order catalog, direct response adverts, shopping parties, and telephone selling
  • Agents or brokers act as third parties linking between buyers and sellers
  • When choosing the appropriate distribution:
    • Consider the nature of the product, costs, the market, and control over distribution