PURPOSIVE COMMUNICATON

Cards (43)

  • LATIN WORD OF COMMUNICATION?
    communis
  • Communis means?
    common
  • It is defined as the process of transmitting information and common understanding from one person to another?
    Communication
  • ELEMENTS OF COMMUNICATION
    1. sender
    2. message
    3. encoding
    4. channel
    5. decoding
    6. receiver
    7. feedback
  • Message - Information that is transmitted by the sender through words, symbols, gestures, etc.
  • Channel - A medium used to transmit messages such as verbal, nonverbal, written, electronic, etc.
  • Feedback - Communicative response given by receiver to sender regarding message received.
  • Noise- it is anything that distorts the message
    • generates the message and conveys it to the receiver.
    • the one who started the communication
    • He is the source?
    SENDER
  • 2 KINDS OF MESSAGES
    • verbal
    • non-verbal
    • an idea, info, new feeling, that is generatgenerateddy by the sender and is then intended to be communicated further
    • core of the comunication?
    MESSAGE
    • refers to the last person who is last in the chain and for whom the message was?
    RECEIEVER
    • process of converting the symbols encoded by the sender?
    DECODING
  • CATEGORIES OF COMMUNICATION
    1. semantic noise
    2. psychological noise
    3. physical noise
    4. physiological noise
  • it is caused by misunderstanding about the meaning of words
    using of jargons, euphemisms or idioms>?
    semantic noise
  • it is mental interference in the speaker or listener?
    psychological noise
  • it is both external on both
    hampers the physical transmission of the signal or message?
    physical noise
  • it is the distraction caused by hunger, fatigue, headaches, medication and other factors?
    physiological noise
  • 7C'S OF COMMUNICATION
    1. Clarity
    2. Conciseness
    3. Concreteness
    4. Correctness
    5. Coherence
    6. Completeness
    7. Courteousness
  • Clarity
    • easy-to-understand manner
    • use short simple sentences while speaking or writing
    • aim to share your thought or ideas with utmost clarity
  • Conciseness
    • means to be to the point without saying a lot of words
  • Concreteness
    • facts and figures to strengthen the message or idea
  • Correctness
    • make sure accurate with no grammatical errors
    • proofread
  • Coherence
    • all terms of message should be interconnected and relevant
  • Completeness
    • when the recipients receive all the necessary information that they want to be informed.
  • Courteousness
    • should show respect to the audience
  • Be clear about the goal and purpose of your message?
    CLEAR
  • Keep to the point and keep your message short and simple?
    CONCISE
  • Provide detail but not too much detail?
    CONCRETE
  • Accurate and grammatically correct?
    CORRECT
  • Flows well and laid out logically?
    COHERENT
  • the recepient has everything they need to understand?
    COMPLETE
  • Should be polite, friendly and professional and open?
    COURTEOUS
  • The way we communicate is a huge factor in how successful we are in life
  • Ethics in greek is?
    ETHOS
  • ETHOS means?
    customs and habits
  • guide an individual’s  behavior –his words and actions - and the way he or she communicates with others.?
    ETHICS
  • when it is utilized to enhance the way people interact with one another to improve society’s moral life?
    ETHICAL
  • when it is used to damage human relations.?
    UNETHICAL
  • EXAMPLES OF UNETHICAL COMMUNICATION
    • inappropriate jokes
    • intimidating statements
    • misleading words
    • lying
    • meddling w/something overheard
    • backstabbing or betraying somebody
    • spreading fake news
    • telephone tapping