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2ND SEM 2ND YEAR
PURPOSIVE COMMUNICATON
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Andrea Laude
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Cards (43)
LATIN WORD OF COMMUNICATION?
communis
Communis means?
common
It is defined as the process of transmitting information and common understanding from one person to another?
Communication
ELEMENTS OF COMMUNICATION
sender
message
encoding
channel
decoding
receiver
feedback
Message - Information that is transmitted by the
sender
through
words
,
symbols
,
gestures
, etc.
Channel
- A medium used to transmit messages such as verbal, nonverbal, written, electronic, etc.
Feedback
-
Communicative
response given by receiver to sender regarding message
received.
Noise-
it is anything that distorts the message
generates the message and conveys it to the receiver.
the one who started the communication
He is the source?
SENDER
2 KINDS OF MESSAGES
verbal
non-verbal
an idea, info, new feeling, that is generatgenerateddy by the sender and is then intended to be communicated further
core of the comunication?
MESSAGE
refers to the last person who is last in the chain and for whom the message was?
RECEIEVER
process of converting the symbols encoded by the sender?
DECODING
CATEGORIES OF COMMUNICATION
semantic
noise
psychological
noise
physical
noise
physiological
noise
it is caused by misunderstanding about the meaning of words
using of jargons, euphemisms or idioms>?
semantic noise
it is mental interference in the speaker or listener?
psychological noise
it is both external on both
hampers the physical transmission of the signal or message?
physical noise
it is the distraction caused by hunger, fatigue, headaches, medication and other factors?
physiological noise
7C'S OF COMMUNICATION
Clarity
Conciseness
Concreteness
Correctness
Coherence
Completeness
Courteousness
Clarity
easy-to-understand manner
use short simple sentences while speaking or writing
aim to share your thought or ideas with utmost clarity
Conciseness
means to be to the point without saying a lot of words
Concreteness
facts and figures to strengthen the message or idea
Correctness
make sure
accurate
with no
grammatical
errors
proofread
Coherence
all terms of message should be
interconnected
and
relevant
Completeness
when the recipients receive all the necessary information that they want to be informed.
Courteousness
should show respect to the audience
Be clear about the goal and purpose of your message?
CLEAR
Keep to the point and keep your message short and simple?
CONCISE
Provide detail but not too much detail?
CONCRETE
Accurate and grammatically correct?
CORRECT
Flows well and laid out logically?
COHERENT
the recepient has everything they need to understand?
COMPLETE
Should be polite, friendly and professional and open?
COURTEOUS
The way we
communicate
is a huge factor in how successful we are in life
Ethics in greek is?
ETHOS
ETHOS means?
customs
and
habits
guide an individual’s behavior –his words and actions - and the way he or she communicates with others.?
ETHICS
when it is utilized to enhance the way people interact with one another to improve society’s moral life?
ETHICAL
when it is used to damage human relations.?
UNETHICAL
EXAMPLES OF UNETHICAL COMMUNICATION
inappropriate jokes
intimidating statements
misleading words
lying
meddling
w/something
overheard
backstabbing
or
betraying
somebody
spreading fake news
telephone tapping
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