GECOMM

• Communication The act of giving, receiving, and sharing information
• Verbal Communication You listen to a person to understand their meaning
• Written Communication You read their meaning
• Nonverbal Communication You observe a person and infer meaning
• Active Listening Appreciative or mindful listening
• Active Listening Means paying close attention to who you're communicating with by engaging with them, asking questions and rephrasing
• Active Listening Focus on the speaker and avoid distractions
• Active Listening Nodding and smiling can be an indication of active listening
• Using the right communication method Communication is better when you consider your audience, what information you want to share and the best way to share it
• Friendliness Try to communicate with a positive attitude, keep an open mind and ask questions to help you understand where they're coming from
• Confidence To appear confident, including by making eye contact when you're addressing someone, sitting up straight with your shoulders open and preparing ahead of time so your thoughts are clear and you're able to answer any questions
• Sharing Feedback Feedback can answer questions, provide solution, or help strengthen the project
• Volume & Tone Be clear and audible
• Empathy Not only understand but also share in the emotions of others
• Respect Knowing when to initiate communication
• Respect Allowing others to speak without interruption
• Nonverbal Cues Body language, facial expressions, eye contact
• Nonverbal Cues It's essential to not judge others based on their body language, as not all people display the same physical gestures due to cultural or ability differences
• Responsiveness Fast communicators are more effective than those who are slow to respond
• PURPOSIVE COMMUNICATION An intentional communication that happens within the bounds of specific context
• PURPOSIVE COMMUNICATION It is a communication applied in a specific setting, environment, scene, social relations, and culture
• PURPOSIVE COMMUNICATION Type of communication that takes place with a purpose in mind
• five purpose: (1) informing, (2) expressing feelings, (3) imagining, (4) influencing, and (5) meeting social expectations
• According to CM 20 S. 2013 – it is about writing, speaking, and presenting to different audiences and for various purposes
• COMMON TYPES OF PURPOSIVE COMMUNICATION basta anim yon:3
• TYPES OF COMMUNICATION SKILLLS 1. Listening 2. Speaking 3. Reading 4. Writing 5. Viewing
• CONTEXT Includes setting, environment, social relations, scenes which include place, time, & culture
• CONTEXT Has to be considered in communication as it affects the process of sending and receiving messages
• PRINCIPLES OF COMMUNICATION (7 C’s) 1. Clear 2. Correct 3. Complete 4. Concrete 5. Concise 6. Considered 7. Courteous
• Communication is a process whereby people create and transmit meaning through the exchange of verbal and nonverbal messages in a particular context (Oetzel, 2009)
• Made up of four key components: encoding, medium of transmission, decoding, feedback
• SENDER Source of idea, encodes the message
• RECEIVER Decodes the message
• MESSAGE The information the sender is relaying to the receiver
• COMMUNICATION CHANNEL Method used to transmit a message
• FEEDBACK When applicable, a response sends back to the receiver
• ENCODING Production of the message; conversion of thoughts to communication
• DECODING Extraction of meaning from the message; conversion of communication to thoughts
• SENDER Has the ability to use the language that the receiver understands
• A Sender must have good delivery skills such as good voice, eye contact, choice of words, sentence construction, proper intonation, etc.