communication process

• Vocabulary Word: ASSUAGE
• Written Communication


  • Letters, email, books, magazines
• Tips for Communicating with Blues

  • Acknowledge them
  • Show appreciation
  • Include them
  • Have patience
  • Don’t “bark” orders
• Tips for Communicating with Oranges

  • Use “sound bites”
  • Move with them while they multitask
  • Appreciate their flair
  • Allow options and flexibility
  • Lighten up
  • Allow them time to ponder
  • Skip the “small talk”
  • Avoid redundancy
• Major Elements of Communication

  • Verbal Communication
  • Non-Verbal Communication
  • Written Communication
• Communication is the process of transmitting information from one person to another with the intent of creating shared understanding
• Vocabulary Word: EXACERBATE
• Agenda

  • Attendance
  • Barriers of Effective Communication
  • Vocabulary Words
  • Color Lingo Communication Style Quiz
  • Elements of Communication
  • Class Routine
  • Recipe for Great Communication
• Tips for Communicating with Greens

  • Give big picture or Point first, then the details
  • Don’t misinterpret their need for more info as interrogation
• Non-Verbal Communication


  • Facial Expressions, hand gestures, paralinguistics, proxemics, eye contact and posture
• Communication Process


  Transmitting information from one person to another with the intent of creating shared understanding
• Vocabulary Word: STRATEGIC
• Verbal Communication


  • What we say
• Color Lingo Communication Style Quiz


  1. Determine one’s communication style through communication lingo activity

  2. Recognize differences in communication styles

  3. Detect and properly respond to communication barriers using effective communication techniques
• Tips for Communicating with Golds

  • Be prepared
  • Give details
  • Stay on target
  • Be consistent
  • Show respect
  • Don’t interrupt
  • Recognize their contributions
• The Recipe for Great Communication

  • Make your point clearly
  • Brevity
  • Impact
  • Clarity
  • Content
  • Value
  • Make your point quickly
  • Make your point relevant
  • Make your point stand out
  • Make your point important
• Non-verbal communication


  • Facial expressions, hand gestures, paralinguistics, proxemics, eye contact, and posture
• 10 Barriers to Effective Communication

  • Physical barriers
  • Attitude
  • Language
  • Physiological barriers
  • Problem with structure design
  • Cultural noise
  • Lack of common experience
  • Ambiguity and overuse of distraction
  • Information overload
  • Jumping to conclusions
• Written communication

  • Letters, email, books, magazines, and other media
• 7 Major Elements of Communication

  • Verbal communication
  • Non-verbal communication
  • Written communication
• Dream dreams. Dream by day and dream by night, but never sleep with your dreams. For if you do, your dreams will remain dreams forever! -Sir Myco-
• 3 Types of Communication

  • Verbal communication
  • Non-verbal communication
  • Written communication