Oral Communication

• COMMUNIS


  Means "commonness"
• Decoding


  The process where the receiver interprets the information into meaningful messages
• Participants in communication

  • The communicators
  • Senders
  • Receivers
• Channel


  The means of delivering the message, such as face-to-face conversation, letter, phone call, email, or social media
• Receiver


  Decodes the message to formulate a response
• Sender


  Transmits information to the receiver
• Feedback


  The response of the receiver that helps the sender determine if the message was understood
• Requirements for successful communication

  • Language
  • Knowledge
  • Interest
  • Experience
  • Culture
• Functions of Communication

  • Regulation or Control
  • Social Interaction
  • Motivation
  • Information Dissemination
  • Emotional Expression
• Non-Verbal Communication


  Includes body language and expressive behavior
• Motivation function is purposive in encouraging action
• Verbal Communication


  Uses language to express ideas, feelings, or thoughts
• Chronemics


  How people use time in interactions and relationships
• Message


  The main point of communication, the main idea or information the sender conveys to the receiver
• Aspects of Communication

  • Verbal Communication
  • Non-Verbal Communication
  • Proxemics
  • Kinesics
  • Chronemics
  • Haptics
  • Paralanguage
• Encoding


  The sender's process of converting ideas into understandable messages
• Proxemics


  Signs and signals conveyed through personal and social space in nonverbal communication
• COMMUNICARE


  Means "to share ideas, concepts, feelings, and emotions, among other shareable values"
• Information Dissemination function includes facts, announcements, news, and information based on evidence
• Regulation or Control function involves managing behavior through giving orders, instructions, suggestions, commands, and warnings
• Haptics


  Use of touch in communication
• Communication


  People engaged in communication should have something in common for successful communication to happen
• Paralanguage


  Refers to tone, speed, and volume of a speaker's voice
• Kinesics


  Use of body parts in communicating ideas or emotions
• Social Interaction function includes greetings, expressing joy, refusing invitations, or making alternative arrangements
• Emotional Expression function appeals to the listener's feelings and emotions to encourage specific actions
• Linear Model


  One-way communication flows from a sender to a receiver, but nothing goes back in return
• Interactive Model


  Two-directional communication model that allows the listener to give periodic feedback
• The feedback is not simultaneous
• Transactional Model


  Simultaneous communication with many senders and receivers in the communication process