PART 3

• 3 Categories of Airline Service

  1. Scheduled Services
  2. Charter Services
  3. Air Taxi Services
• Scheduled Services


  Those that operate to a clearly defined, published timetable, irrespective of whether a flight is full or not. The Airline utilized this type of service.
• Charter Services


  Do not operate according to published timetables. Instead, the aircraft is chartered to intermediaries (often tour operators) for a fixed charge and those intermediaries become responsible for selling the aircraft seats.
• Air Taxi Services 


  Privately charter aircraft that can accommodate 4 to 18 people, mostly used by business travelers. They offer advantages of convenience and flexibility as routings can be tailor-made for passengers.
• Airline


  A company that provides air transport services for traveling passengers and freight. Airlines utilize airplanes to supply these services.
• 2 Types of Commercial Airlines:

  1. Premium Airlines
  2. Low-Cost Carriers (LCC)
• Premium Airlines are also known as “ Full Service ” or “ Legacy ”. They usually provide a higher quality of service such as:

  • First-class and business class
  • Frequent-flyer program
  • Airport lounges
  • Have better cabin services, such as meal service and in-flight entertainment
• Low-Cost Carrier (LCC) also known as a no-frills, discount, or budget airline is an airline that offers generally low fares by eliminating many traditional passenger services.

  • Point-to-point operations.
  • Serving short-haul routes
  • A strong focus on price-sensitive traffic, mostly leisure passengers.
  • Typically one service class only with no (or limited) customer loyalty/frequent flyer programs
  • Limited passenger services with additional charges for some services.
• Classes of Service in an Airplane

  1. First Class
  2. Business Class
  3. Premium Economy Class
  4. Economy Class
• First Class


  • The class with the best service and is typically the highest priced.
  • It is available on only a small number of long flights.
  • It is characterized by a large amount of space between seats (legroom), a personal TV set, high-quality food & drink, complimentary items (pajamas, slippers, toiletries).
  • Passengers in this class have a separate check-in counter and access to the airline’s first-class lounge.
• Business Class


  Also offers more amenities to travelers than the lower class of service. It is characterized by wider entertainment options, more comfortable seats with more legroom & recline.
• Premium Economy Class


  • A travel class offered by some airlines in order to provide a better flying experience to the economy traveler but for much less money than business class.
  • It is characterized by more legroom, complimentary food & drinks, more recline, premium food & drinks.
• Economy Class


  • The airline travel class with the lowest ticket price because the level of comfort is lower than that of the other classes.
  • It is characterized by the short distance between each seat, smaller variety of food & entertainment.
• Regulatory Agencies- Department of Transportation (DOTr)

  • Formed: Jan. 23, 1899
  • Dissolved: Jun. 30, 2016 as DOTC
  • Department Executive: Sec. Jaime Bautista
  • Functions:
  • Policy formulation
  • Industry/ services regulation
  • Infrastructure development
  • International cooperation
• DOTr Attached Agencies

  A) LTO

  B) LTFRB

  C) TRB

  D) PNR

  E) LRT

  F) MRT

  G) MARINA

  H) PCG

  I) PPA

  J) CAAP

  K) CAB

  L) MIAA