AOPM

• Sole Proprietorship: A business owned by one person, easy to get into, profits go to the owner, major decisions made by the owner
• Office work mainly consists of paperwork, service function, indirectly contributes to profit, helps in the functioning of the whole organization, and the volume of work depends on different factors
• Office

  Derived from the Latin word "Officium", which refers to "work" or "service" and "facere" which means "to do" or "to make"
• Offices are universal and found in various organizations such as banks, department stores, manufacturing companies, supermarkets, medical clinics, law offices, schools, government agencies, etc.
• Partnership: Legal association of two or more persons in a business, easy to form, combines talents of several people, conflicts between partners can destroy the company
• The modern concept of Office Work

  1. JOB ANALYSIS – What to do and how to do

  2. COST BENEFIT ANALYSIS – To consider how much investment is required to complete the task

  3. STANDARDIZATION – Required to complete tasks and jobs without errors in a decided way

  4. WORK SIMPLIFICATION – Required to reduce perplexity, time, and cost in completing a particular task

  5. FOLLOW UP ACTIVITIES – Checking errors and correcting them to eliminate repetition
• Office Work

  1. Handling calls and mails

  2. Planning, administration, communication, etc.

  3. Accounting, auditing, and budgeting
• Forms of Business Organizations: Sole Proprietorship, Partnership, Corporations
• Corporations: Governed by a Board of Directors, managed by an Executive Committee, owners are called "stockholders", owners have limited liability, various government regulations requiring disclosure of finances
• Persons with technical specializations in organizations

  • Accountants, systems analysts, programmers, economists, engineers, etc.
• Organization chart in corporations

  • Shows positions in hierarchical order
• Owners of corporations are called "stockholders"
• Clerical roles

  • Clerk: A person who keeps records or files
  • Bookkeeper: Records the accounts and transactions of a business
  • Typist: Operates a keyboard machine
  • Stenographer: Skilled in shorthand
  • Telephone operator: Operates a telephone
  • Secretary: Executive assistant with office skills
  • Data entry clerk: Keys in information into a computer
  • Receptionist: Meets visitors, takes calls, transmits messages accurately
• Disadvantages of owning stock in a corporation

  • Various government regulations requiring disclosure of finances
  • Incorporated businesses get taxed more heavily
• Middle management in corporations

  • Several levels of managers and supervisors
  • Oversee the carrying out of specific tasks
• Advantages of owning stock in a corporation

  • Owners have limited liability (each stockholder is responsible only to the extent of his share)
  • If the corporation fails, each stockholder has only limited penalty to pay
• Support staff in organizations

  • Facilitate the activities of management and specialists
  • Roles include administrative assistant, secretary, word processor, order clerk, telephone operator, receptionist
• Top management in corporations

  • People who have overall responsibility for directing company operations
  • Includes the president, chief operating officer, executive vice presidents, chief financial officer, directors, and vice presidents
• Different attires for different occasions

  • Casual attire
  • Sports attire
  • Corporate attire
  • Formal attire
• Visual poise

  Walking should be smooth, elegant, and seemingly effortless
• Human relations

  Refers to relationships between people
• Types of relationships in which interaction may occur

  • Relationships with yourself
  • Relationships with co-workers
  • Relationships with supervisors or employers
  • Relationships with customers
• Positive attitude

  Those who are positive know that adjustments must be made when something wrong happens
• Assertive behavior

  Must accept responsibility for his/her own feelings
• Self-esteem

  Involves a sense of personal worth, self-confidence, and self-respect
• Good human relations improve productivity and make the work environment more pleasant
• Accessories

  • Handbags
  • Shoes
  • Jewelry
  • Belts
• Figure

  The slim look is desired by all
• Appearance

  Good personal hygiene habits require adequate attention to health care
• Productive work

  The higher the level of one's self-esteem, the higher the level of goals one sets for oneself
• Dress

  We feel best when we look best. Clothes should never overshadow personality but should complement it
• Cleanliness

  Shower or bathe daily, use deodorant and antiperspirant
• Ability to work well with people under various circumstances is important for career advancement
• Accessories

  • Handbags, shoes, jewelry, belts
• Image

  Shaking hands is a common custom used for greetings or introductions
• Being pleasant and polite to all is important; a snobbish attitude is detrimental
• Other Attitudinal Qualities

  • LOVE OF WORK
  • LOVE OF PEOPLE
  • SENSE OF VALUES
• Cleanliness

  1. Shower or bathe daily

  2. Use deodorant and antiperspirant

  3. Wear perfume or cologne, ensuring fragrance is not too strong
• Different Attires for different occasions

  • CASUAL ATTIRE
  • SPORTS ATTIRE
  • CORPORATE ATTIRE
  • FORMAL ATTIRE
• Success in a career requires knowing what you want to do and enjoying it