1)give options 2) do not impose 3) make listener feel good
What is Sacks et al?
speakers take turns 2) interruptions are brief 3) transitions have little to no gap 4) Agenda and time of conversation isn't decided beforehand 5) Turns - range from a single word to multiple utterances
What are Grice's four power maxims?
Quantity, quality, relevance, manner
What does Howard Giles' Accommodation Theory suggest?
We adjust our speech to accommodate others and commonly convergence occurs
What are the six pairs of contrasts in the Difference Model?
Status Vs Support, Orders Vs Proposal, Conflict Vs Compromise, Information Vs Feelings, Independence Vs Intimacy and Advice Vs Understanding
Which theorist argued that language is a tool of power in the workplace?