ORG

• Types of worker behaviour

  • Soldiering
  • Delineation of authority
• Principle 2 matches workers to their jobs
• Managers should only focus on managing while workers should only focus on working
• Types of payment systems

  • Piece-rate system
• Management

  The process of coordinating and overseeing the work performance of individuals working together in an organization to efficiently and effectively accomplish their chosen aims or goals
• Time studies

  Stopwatch timing is used to measure each production stop
• All administrative decisions, acts, or rules will be recorded in writing
• Bureaucratic and administrative management introduced in the US


  After World War II or WWII
• Frederick Winslow Taylor introduced the 14 universal principles of management
• There are 7 elements in elements of bureaucratic management
• Qualification-based hiring


  People selected for jobs based on technical qualifications
• First Therblig


  Searching
• Figurehead


  Perform ceremonial duties like greeting company visitors, speaking at the opening of a new facility, or representing the company to a community
• Leader


  Motivates and encourages workers to accomplish organizational objectives
• Managers


  Supervise, sustain, uphold, and assume responsibility for the work of others in their work group
• Frontline managers

  Hold positions like office manager, shift supervisor, or department manager
• Liaison


  Managers who deal with people outside their unit
• Monitor


  Managers scan their environment for information, actively contact others for information, and receive a great deal of unsolicited information
• Business environment

  All internal and external factors that affect how a company functions including employees, customers, management, supply and demand, and business regulations
• Formal planning


  Specifies objectives to be achieved within a time frame
• PEST Acronym

  • Political
  • Economic
  • Social
  • Technological
• Industry


  Companies or producers offering the same services with the same purpose or satisfaction
• Tactical objectives


  Goals specific to major divisions or departments
• Quantitative

  Applies mathematics to data in order to predict the future
• Strengths and weaknesses


  • State of the art equipment (Strength)
  • High turnover of employees (Weakness)
  • Old facilities (Weakness)
  • Trusted brand name (Strength)
  • Poor after-sales service (Weakness)
• Opportunities and threats


  • Propensity of customer loyalty (Opportunity)
  • Fast response to customer inquiries (Strength)
  • Increasing sales (Strength)
  • Criminality rate is increasing (Threat)
• Centralized


  Objectives and plans are done by top management with the help of planning specialists that are part of a central planning department
• Establishment of planning premises


  The second step in planning
• Integration


  Achieved with coordination, communication, and collaboration as it involves linking parts of the enterprise into a whole
• Corporation


  A separate legal entity consisting of at least 5 individuals and treated by law as a unit
• Network organization


  A collection of independent, mostly single-function enterprises that collaborate on a good or service
• Sole proprietorship


  An individual who owns all the assets, and the simplest business form
• Staff functions

  Specialized or professional skills that support the line departments