refers to how goods or services satisfy the specific needs of a customer
quality control
system to maintainstandards in manufacturing by testing the output against the specifications.
quality management
the act of overseeing all activities and tasks needed to maintain a desired level of excellence
quality[meaning]
quality is the ability to satisfy consumer's needs. It refers to features or characteristics of a product or service that meets the customer's requirements.
quality control
inspection of final product to ensure that it meets the required standards. Raw materials, employees, machinery, and production are checked to ensure that high-quality standards are maintained
quality assurance
inspection of products or services should be carried out during and after the production process.
Importance of quality for business
Time and resources are used efficiently. Businesses has an advantage over its competitors. regular training will continuously improve the quality of employees' skills or knowledge. improves business image as they are less defects/returns.
quality in products
Trademarks-brand names, a slogan, a logo used by manufacturers. Samples- small samples product intended to show consumers how the real product will look. Grades- a particularlevel that is used to rank the quality of the products.
