2021

• flat structure

  -Few management layers

  -managers oversee more people
• An employer looks for in an employee

  person specification
• One impact that a pressure group can have on business

  ---pressure groups may cause governments to create new legislation

  ---as a result, the activities of a business might be restricted.

  ---thus the business may not make as much profit.
• One con of a business having poor customer service

  ---The brand image may be destroyed. As a result, the business can't charge a premium price. Thus the business's profit margin decreases
• E.g of good

  -carssss

  -televisions
• How can a business improve employee retention?

  -introducing job rotation

  -providing training
• Explain why AESTHETICS may be important in the design mix of a product


  -This makes a product look more attractive.Therefore, customers may choose their products over rivals. As a result, market share may increase.
• One drawback to a business of introducing a system of quality assurance

  -This may need a large amount of training employees. This is because at every stage of the production process, there are workers checking their own work.as a result, business costs increase.

  Or

  -require a culture change.This is because employees will now need to check even production stage of product.As a result might be time consuming.
• Involves the businesses having a strong relationship with suppliers

  procurement
• One reason why having a post-sales service may be important for a business

  This allows customers to resolve any problems with the product they purchased. Therefore, customer loyalty should increase. As a result, repeat purchases should take place.
• one impact on a business from reducing the size of its workforce

  -The motivation of the remaining staff may fall. as a result, they may be worried about losing their jobs. Therefore, the business may experience a loss of productivity.
• cons of businesses useing JIT system for stock control

  • The business may run out of stocks of raw materials if suppliers do not deliver on time .
  • Therefore, production will stop because the business will not have any buffer stocks. As a result, customers will not receive their orders on time
  • The business will not be able to place bulk orders for raw materials .
  • Therefore, the average variable cost of raw materials will increase. As a result, the profit margin for the product may fall .
• flow production- Pro and Cons

  Pro:

  -high automation

  -produces consistent/identical products

  -cost efficiency

  Cons:

  -expensive to set up

  -inflexible to change

  -consumer may prefer personalised products