Purposive

• the exchange of ideas, thoughts, information through verbal or non-verbal communiction.

  communication
• Communication


  The process of exchanging thoughts, ideas, information, feelings between and among others through verbal and non-verbal means
• Components of communication process

  Source, Message, Channel, Receiver, Feedback, Environment, Context, Interference
• Source


  • The sender carefully crafts the message
• Message


  • The reason behind any interaction, the meaning shared between the sender and the receiver
• Channel


  • The means by which a message is conveyed
• Receiver


  • The person who receives the transmitted message
• Feedback


  • Essential to confirm recipient understanding
• Environment


  • The place, feeling, mood, mindset, and condition of both sender and receiver
• Context


  • Involves the expectations of the sender and the receiver and the common or shared understanding through environmental signals
• Interference


  • Also known as a barrier or block that prevents effective communication
• Nine principles of effective communication

  • Clarity
  • Concreteness
  • Courtesy
  • Correctness
  • Consideration
  • Creativity
  • Conciseness
  • Cultural sensitivity
  • Captivating
• Clarity


  Makes speeches understandable
• Concreteness


  Reduces misunderstandings
• Courtesy


  Builds goodwill
• Correctness


  Glaring mistakes in grammar obscure the meaning of a sentence
• Consideration


  Messages must be geared towards the audience
• Creativity


  Ability to craft interesting messages in terms of sentence structure and word choice
• Conciseness


  Simplicity and directness help to be concise
• Cultural sensitivity


  Important standard of effective communication
• Captivating


  Strive to make messages interesting to command more attention and better responses
• Ethical considerations of communication

  • Respect audience
  • Consider the result of communication
  • Value truth
  • Use information correctly
  • Do not falsify information