LONG TESTS

• What component is responsible for interconnectivity of internal system devices?

  Motherboard
• Which two factors must be considered when replacing old RAM modules in a PC?

  1. The new RAM must match the old RAM in terms of capacity and speed.
  2. The new RAM must be compatible with the motherboard.
  3. The speed of the new RAM must be supported by the chipset.
  4. The new RAM must be compatible with BIOS or UEFI.

  2 and 3
• Which of the following ports are used to connect monitors? Select three.

  • VGA
  • USB
  • HDMI
  • DVI
  • eSATA
  • Molex

  VGA, HDMI, DVI
• A technician has been asked to upgrade a processor and needs to do some research. The computer is just a couple of years old. What are two types of processor packages that could be used inside the computer? (Choose two.)

  • LGA
  • PGA
  • EPROM
  • GDDR

  LGA, PGA
• A technician has been asked to upgrade a processor and needs to do some research. The computer is just a couple of years old. What are two types of processor packages that could be used inside the computer? (Choose two.)

  • LGA
  • PGA
  • EPROM
  • GDDR

  LGA, PGA
• A technician wants to keep a router up to date. What MUST be updated regularly?

  Firmware
• Before purchasing a new video card for a PC, what should be checked to ensure there will be enough electricity for the video card to function properly?

  PSU
• From what type of data storage does the CPU load information for processing during normal operation?

  RAM
• What three voltages are commonly provided by the power supply to the various components inside the computer?

  3.3, 5, 12
• Which two activities are normally controlled by the Northbridge part of the chipset? (Choose two.)

  1. communication between the CPU and the I/O ports
  2. access to the RAM
  3. access to the video card
  4. communication between the CPU and the hard drive
  5. communication between the CPU and the sound card

  2 and 3
• Ann, a user, has a new laptop and is unable to print using her old printer. She verified that the printer has connectivity to the laptop. Which of the following should Ann check NEXT?

  Printer manufacturer's website
• What internal component is used for temporary data storage in a workstation?

  RAM
• What type of printer uses a powder based consumable with a lower cost per page compared to other printers?

  Laser
• Select two of the following reason that a user might upgrade a video card driver?

  1. To adjust the brightness/contrast
  2. To use additional features
  3. To access monitor standby mode
  4. To decrease the screen resolution
  5. To fix an error message

  2 and 5
• Which of the following is the primary purpose of a computer’s case fan?

  1. To cool the user in warm environments
  2. To enhance airflow through the case
  3. To cool the video card
  4. To cool the CPU

  2
• What is the proper way to get rid of an empty inkjet printer cartridge?

  1. Follow local regulations for disposal.
  2. Give it back to the customer.
  3. Refill it.
  4. Throw it away.

  1
• What is the function of a CPU?

  Data Computation
• What data is stored in the CMOS memory chip?

  BIOS settings
• Select four ports can be use to connect and install a printer.

  • Parallel
  • RJ-11
  • DVI
  • Serial
  • USB
  • VGA
  • PS/2
  • FireWire

  Parallel, Serial, USB, FireWire
• Which of the following connectors is MOST often used to connect a computer to a network?

  • eSATA
  • IDE
  • RJ-11
  • RJ-45

  RJ-45
• In a dusty environment, what CPU cooling type is BEST?

  Liquid Cooling
• What does the BIOS do?

  1. performs a check on all internal components
  2. enables a computer to connect to a network
  3. provides graphic capabilities for games and applications
  4. provides temporary data storage for the CPU

  1
• Ann, a user, has an external monitor that will not turn on. Her laptop has activity lights and is plugged into the same power strip. Which of the following should be checked FIRST to begin troubleshooting this issue?

  1. The monitor power cable
  2. The power strip
  3. The laptop power cable
  4. The monitor video cable

  1
•  A technician needs to connect a user’s computer to the network. What device type would the technician install?

  Ethernet Card
• Which network protocol is used to automatically assign an IP address to a computer on a network?

  • DHCP
  • ICMP
  • SMTP
  • FTP

  DHCP
• What does TCP stand for?

  Transmission Control Protocol
• True or False. Wi-Fi is a wireless networking technology that uses radio waves.

  True
• What connects and filters traffic between two similar network segments, usually to reduce unnecessary data transmission?

  Bridge
• This refers to a basic networking device that connects multiple devices in a local network, broadcasting data to all connected devices.

  Hub
• Wireless APs connect together to extend the reach of a wireless network.

  Wireless Mesh Network
• This provides services or resources to other computers (clients) in a network, such as hosting websites, files, or applications.

  Server
• This refers to a network that spans across a city.

  Metropolitan Area Network
• What converts digital data from a computer or network into analog signals for transmission over communication lines and vice versa?

  Modem
• This connects devices in close proximity to the user, usually using Bluetooth.

  Personal Area Network
• This can extend beyond traditional LANs and group users based on administratively defined boundaries instead of physical boundaries.

  Virtual Local Area Network
• This connects devices within a local network and uses MAC addresses to forward data only to the intended recipient.

  Switch
• This connects different networks and directs data between them based on IP addresses. It helps in determining the best path for data to travel.

  Router
• A 128-bit address that is represented in hexadecimal format.

  IPv6
• A technician has just finished setting up a SOHO wireless router but the client does not want the PC on the wireless network for security reasons. The technician connects an RJ-45 cable to the computer and the router but does not receive network connectivity. Which of the following is the NEXT step to diagnose the problem?

  1. change the IP address on the computer to match the router
  2. check for link light activity on the computer and the router
  3. reset the power cable on the computer and reboot
  4. change the hostname of the router to match the computer's network

  2
• Which of the following are secure network protocols? (Select TWO).

  • FTPS
  • DNS
  • IMAP
  • SMTP
  • HTTPS

  FTPS, HTTPS