Midterm 2

Cards (316)

  • A company's performance depends on the extent in which three factors: organizational culture, organizational structure, and HR practices work together
  • Organizational culture/corporate cultrue
    the set of shared, taken for granted implicit assumptions hat a group holds and that determines how it perceives, thinks abut, and reacts to its various environments
  • Organizational structure
    a formal system of task and reporting relationships that coordinates and motivates an organization's members so that they can work together to achieve the organization's results
  • Human resource practices
    Consists of all of the activities an organization uses to manage its human capital
  • Person organization(P-O) fit
    Outlandish questions that can be used to find out how well you will fit in with the organization
  • Organizational culture is present at three levels
    1. Observable artifacts
    2. Espoused values
    3. Basic assumptions
  • Observable artifacts
    physical manifestations such as manner of dress, awards, myths and stories, about the company, as well as visible behavior
  • Espoused values
    the explicitly stated values and norms preferred by an organization
  • Basic assumptions
    represent the unobservable yet core values of an organization's culture that are often taken for granted
  • Symbol
    an object or action that represents an idea or quality
  • Story

    Narrative based on true events
  • Organizational socialization
    defined as the process by which people learn the values, norms, and required behaviors that permit them to participate as members of an organization
  • Organizational Socialization Phases
    1. Anticipatory socialization phase
    2. Encounter phase
    3. Change and acquisition phase
  • Anticipatory socialization phase

    learn about the organizations needs and values and how your own values fit in
  • Encounter phase
    learn what the organization is really like and to manage your expectations
  • Change and acquisition phase

    begin to fine-tune necessary skills and tasks
  • Competing values framework(CVF)
    a practical way for managers to understand, measure, and change organizational culture
  • The competing values model has four quadrants: Clan Culture, Adhocracy Culture, Market Culture, Hierarchy Culture.
  • The horizontal dimension
    Does the organization focus its attention on internal dynamics and employees or its external environment and customers
  • The vertical dimension
    Does the organization prefer decentralized decision making(flexibility) or centralized decision making(Stability)
  • Clan culture

    an internal focus and values flexibility
  • Adhocracy culture
    an external focus and values flexibility
  • Market culture
    a strong external focus and values stability and control
  • Hierarchy culture
    an internal focus and values stability and control over flexibility
  • All organizations can be described according to four features: common purpose, coordinated effort, division of labor, and hierarchy of authority
  • Common purpose
    unifies employees or members and gives everyone an understanding of the organization's reason for being
  • Coordinated effort
    the coordination of individual efforts into a group or organization wide effort
  • Division of labor
    the arrangement of having discrete parts of a task done by different people
  • Hierarchy of authority
    a control mechanism for making sure the right people do the right things at the right time
  • Flat organization
    an organizational structure with few or no levels of middle management between top managers and those reporting to them
  • Unity of command
    an employee should report to no more than one manager in order to avoid conflicting priorities and demands
  • Span of control
    refers to the number of people reporting directly to a given manager
  • Authority
    refers to the rights inherent in a managerial position to make decisions, give orders, and utilize resources
  • Accountability
    Managers must report and justify work results to the managers above them
  • Simple structure
    authority centralized in a single person, a flat hierarchy, few rules, and low work specialization
  • Functional structure
    people with similar occupational specialties are put together in formal groups
  • Divisional structure
    people with diverse occupational specialties are put together in formal groups by similar products
  • Matrix structure
    an organization combines functional and division chains of command in a grid so that there are two command structures- horizontal and vertical
  • Horizontal structure
    are used to improve collaboration and work on shared tasks breaking down internal boundaries
  • Boundaryless organization
    a fluid highly adaptive organization whose members come together to collaborate on common tasks