Organizational decisions are determined only by analysis
Realized Strategy
Organizational decisions are determined by both analysis and unforeseen environmental developments, unanticipated resource constraints, and/or changes in managerial preferences
Strategy Analysis
Study of firms’ external and internal environments, and their fit with organizational vision and goals
Strategy Formulation
Decisions made by firms regarding investments, commitments, and other aspects of operations that create and sustain competitive advantage
Strategy Implementation
Actions made by firms that carry out the formulated strategy, including strategic controls, organizational design, and leadership
Corporate Governance
Relationship among shareholders, management, and the board of directors in determining the direction and performance of corporations
Stakeholder Management
A firm’s strategy for recognizing and responding to the interests of all its salient stakeholders
Social Responsibility
Expectation that businesses or individuals will strive to improve the overall welfare of society
Triple Bottom Line
Assessment of a firm’s financial, social, and environmental performance
Hierarchy Of Goals
Organizational goals ranging from less specific yet powerful and compelling mental images to more specific and measurable goals
Vision
Organizational goal(s) that evoke(s) powerful and compelling mental images
Mission Statement
Set of organizational goals that identifies the purpose of the organization, its basis of competition, and competitive advantage
Strategic Objectives
Organizational goals used to put into practice the mission statement, specific and covering a well-defined time frame
Romantic View of Leadership
Implicit assumption that the leader is the key force in determining an organization’s success or lack thereof
External Control View of Leadership
Implicit assumption that the leader is the most important factor in determining organizational outcomes, focus is on external factors that may positively (or negatively) affect a firm’s success
Incremental Management
Viewing their job as making a series of small, minor changes to improve the efficiency of their firm’s operations
Strategic Management
Analyses, decisions, and actions an organization undertakes in order to create and sustain competitive advantages
Ongoing Processes of Strategic Management
Analyses
Decisions
Actions
Strategic Management is an ongoing process
Strategy
Ideas, decisions, and actions that enable a firm to succeed
Competitive advantage
A firm’s resources and capabilities that enable it to overcome the competitive forces in its industries
Operational Effectiveness
Performing similar activities better than rivals
Stakeholders
Owners (shareholders in a publicly held corporation)
Employees
Customers
Suppliers
Community at large
Four Key Attributes of Strategic Management
Directed toward overall organizational goals and objectives
Includes multiple stakeholders in decision making
Requires incorporating both short-term and long-term perspectives
Involves the recognition of trade-offs between effectiveness and efficiency
Peter Senge: 'referred to the need for incorporating both short-term and long-term perspectives as a “creative tension”'
Effectiveness
Tailoring actions to the needs of an organization rather than wasting effort, or “doing the right thing”
Efficiency
Performing actions at a low-cost relative to a benchmark, or “doing things right”
Innovation Paradox
The tension between existing products and new ones, stability and change
Globalization Paradox
The tension between global connectedness and local needs
Obligation Paradox
Being socially responsible may bring down a firm’s share price, and prioritizing employees may conflict with short-term shareholders’ or customers’ needs
Ambidexterity
The challenge managers face of aligning resources to take advantage of existing product markets and proactively exploring new opportunities
Strategic Management Processes
Three ongoing processes: analyses, decisions, actions (ADA)