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ICT
- The computing and communications that a business may use to exchange information with
stake holders
stake holders
- individuals and organisation
networks
that are affected by the activities of the business
Intranets
- Communication networks which can only be accessed by an organisations
employees
Extranets - Similar to
intranets
but can also be accessed by other organisations such as
suppliers
E - commerce - the act of
buying
or selling products using electronic systems such as the
internet
M
- commerce - the buying and selling of products through wireless handheld devices such as smartphones
Shareholders
- A person or organisation that owns part of a company . Each shareholder holds a
'share'
of the business
Ethics
- Whether a business decision is thought to be morally right or
wrong
Profit - the difference between the values of a business's
revenue
and it's
total cost
Fair trade
- ProductsThose for which customers pay
higher prices
and offer better trading terms ,such as payments with orders.
External costs - a business's activities result in harmful effects on other people
not
directly involved with in
production
Consumers - Individuals who buy goods and services form a
business
Interest rates - The cost of borrowing money or the
reward
for saving money , expressed as a
percentage
Overdraft - A
flexible
loan which businesses can use, whenever necessary, up to an agreed
limit
Consumer spending - The value of goods and services bought by consumers over a time period, usually a
month
a or a
year
Income
elastic
products - Products whose sales are sensitive to changes in consumer
incomes
Oppertunity cost
- the loss of other
alternatives
when one alternative is chosen.
Business sectors
- primary, secondary,
tertiary
USP -
Unique selling point
Needs and Wants - something you don't
need
is a want and something you have to have is a
need
Footfall
-the amount of customers you get and how many people are
living
in that area
Private limited company
(
ltd
) -A business in owned by itself
Public limited company (
PLC
) -A business with
directors
or owned by shareholders
Elastic Product
- it is when a product does change as the prices of thing oes up like the price of
food.
Inelastic
product -a product that doesn’t change the amount of
sales
even during different prices.
Qualitative Data-Data
that is someone's opinion and what they
think
about something.
Quantitative Data -Data to do with
numbers
that you can collect over a
number of people.
Primary research -when you do research by
yourself
for your
business.
Secondary
research -when you use something else to help your research like a newspaper or online.
Marketing
-growing awareness
of products and
services
SMART
-
targets-Specific
,measurable,Achievable,Time bound
Marketing Mix -
Price
,
Product
,
Promotion
,
Place
Price
- How
much
the
custoemr
is
paying
for the
product
Product
- The
good
or
service
that the
customer obtains
Promotion
- How the
customer
is
found
and
persuaded
to
buy
the
product.
Place
- How the
product
is
distributed
to the
customer
The main factors to condiser when designing a product -
Design
,
Price
,
Expected sales
,
Cost
of
development
and
production
commerce
Commercial transactions conducted electronically
on the
internet
Trade Off
choosing more of one and less than another, or choosing something instead of another.
Opportunity cost
The
loss
of other
alternatives
when one
alternative
is
chosen
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