• The client-therapist relationship is key, and it is important that the client feels comfortable and accepted
• This humanistic approach dramatically influenced counselling from the 1960s onwards
• The whole person should be studied in their environmental context (idiographic and holistic) rather than the average performance of groups (nomothetic) or scientifically
• This was the first time that counselling was used in a therapeutic context - at the time it was considered that only someone medically trained could deliver psychotherapy