Intercultural Communication

• Culture


  A learned system of knowledge, behaviour, attitudes, beliefs, values, and norms that is shared by a group of people and shaped from one generation to the next
• Intercultural communication


  Communication between persons who have different cultural beliefs, values, or ways of behaving
• Features of intercultural communication

  • Knowledge
  • Open-mindedness
  • Mindfulness
  • Tolerance
  • Empathy
• Knowledge


  To be well-equipped in engaging with people from other cultures, one needs to learn about their cultures
• Open-mindedness


  The willingness to consider other people's ideas, suggestions, and opinions
• Social decentering


  Seeing the world from the other person's point of view
• Mindfulness


  Being aware of how people communicate with others
• Tolerance


  Understanding and accepting the differences within every cultural group
• Empathy


  Feeling what other people feel
• Beliefs, values, and behaviours are interconnected as part of culture
• Beliefs


  Concepts or ideas that an individual or group holds to be true
• Values


  What you consider desirable for yourself and for the society you live in
• Behaviours


  Manifestation of our beliefs and values that we express outwardly
• Aspects of culture that can lead to social categorisation, stereotyping, and discrimination

  • Gender
  • Age
  • Race & Ethnicity
  • Religion
  • Social Class