Travel information and itinerary

• Travel organizations


  Many and varied, including travel specialist agencies, carrier offices, train and coach companies, bus and taxi services
• Travel agencies


  • Have all the information needed to make travel arrangements or access to such information
  • Can make reservations, issue tickets, recommend accommodation, book car rentals, check entry regulations, access carrier schedules, luggage restrictions, air freight arrangements
• Estimated time of arrival (ETA)


  Particularly useful when onward connections need to be made or when arrangements need to be made for travellers to be met
• Businesses establish relationships with travel agents they frequently use


  They will be on a first-name basis with the staff, and the agency staff become acquainted with the preferences of particular businesses
• Information needed before making reservations


  • Names of those travelling
  • Type of carrier - air, boat
  • Destinations
  • Dates and times of travel
  • Accommodation requirements
  • Local transfers and travel - car hire
  • Method of payment of accounts
  • Special requirements of traveller
• Carrier organization


  The organization whose job it is to carry people or cargo
• Carrier schedules


  • Detailed lists of their services including destinations, day and time of departure and arrival, and class of travel available
  • May include abbreviations and symbols to save space and assist the reader
  • Often include an explanation of the meanings of the abbreviations and symbols used
• Typical abbreviations used in carrier schedules

  • DEP/d - departure
  • ARR/a - arrival
  • ETA - estimated time of arrival
  • DLY - daily
  • FLT - flight
  • EFF - effective (from)
  • INS - insurance
  • EQPT - equipment
  • OPS - operate
  • DISC - discounted
• ABC World Airways Guide


  The best known air schedule, containing all the schedules of all the airlines in the world
• Businesses have varying policies for financing travelling representatives, including per diem, reimbursement of expenses, corporate credit cards, and advance payment of travel and accommodation
• Role of the person making travel arrangements


  • Ensure everything is organized and planned before the traveller leaves the office
  • Gather all necessary documents and files
  • Arrange travel, accommodation, and any other requirements
  • Provide the traveller with all the information they need
• Information needed before making travel arrangements

  • Purpose of the visit
  • Countries to be visited
  • Time away from the office
  • How work will be covered
  • Dates of travel
  • Appointments and meetings to be arranged
• Scheduling of appointments


  Need to be arranged in advance to ensure availability and avoid conflicts
• Emergencies can arise with little warning, requiring the person making travel arrangements to work after office hours
• Map


  A visual representation of an area, typically a city, that shows the relative position of the different streets, buildings, and other features
• Travel schedules


  • Usually in 24-hour clock format
  • Need to determine arrival times
• Scheduling appointments


  1. Contact people in advance to set up tentative schedule

  2. Confirm appointments in writing

  3. Consider location and time to optimize travel
• Hotel reservations


  • Determine room type, amenities, and rates
  • Confirm booking in writing
  • Understand meal plan terminology (EP, MAP, FAP, CP)
• Itinerary


  • Provides traveller with information on where to be, with whom, and when
  • Includes check-in/out times, departure/arrival times, meeting details, internal travel arrangements, reminders
• Travel folders contain everything necessary for the trip
• The traveler is responsible for obtaining the necessary visas, vaccinations, and other required documents.
• Travel insurance is recommended to cover any unforeseen circumstances during the trip.
• Itinerary includes specific dates, times, locations, and activities for each day of the trip.
• A packing list helps ensure that all essential items are packed.
• Packing lists can include clothing, toiletries, electronics, and any special equipment needed for the destination or activities planned.
• A packing list can be provided to ensure that all essential items are packed.
• Emergency contact numbers should be included in case of an emergency or unexpected situation.
• Local customs and etiquette should be researched and followed to avoid offending locals.
• Packing lists are provided based on destination and season.
• Emergency contact numbers are included in case of an emergency or unexpected situation.
• Transportation options such as flights, trains, buses, and rental cars are listed along with schedules and costs.
• Packing lists can include clothing, toiletries, electronics, and other important items.
• Emergency contact information should be included in case of an emergency or unexpected situation.
• Currency exchange rates and local customs should also be considered when planning a trip.
• Transportation arrangements such as flights, trains, buses, rental cars, or taxis may be included in the itinerary.
• Accommodations including hotels, hostels, Airbnb rentals, or campgrounds will also need to be booked ahead of time.
• Restaurant reservations, tours, and attractions tickets should be reserved in advance if possible.
• Transportation arrangements such as flights, trains, buses, taxis, rental cars, etc., need to be made ahead of time.
• The travel guidebook provides detailed information about the destination, including cultural norms, customs, and traditions.
• Accommodations must also be booked in advance, including hotels, hostels, Airbnb rentals, campgrounds, etc.