Training and Development

• Employee orientation


  A meeting where new employees learn about employee benefits packages, personnel policies, and the structure of the company
• Types of employee orientation

  • Brief, informal introductions
  • Lengthy, formal courses
• Employee orientation programs range from brief, informal introductions to lengthy, formal courses
• Hiring highly-skilled employees with great potential does not eliminate the need to provide orientation and training
• Training


  The methods used to give new or present employees the skills they need to perform their jobs
• Strategic training needs analysis

  Identifies the training employees will need to fill future jobs
• ADDIE training process

  1. Analyze the training need

  2. Develop training materials

  3. Implement the training

  4. Evaluate the training
• When providing training

  Avoid using new terminology and technical concepts to motivate attendees
• Training sessions should not be half-day or three-fourths day in length rather than a full day, because the learning curve goes down late in the day
• Fourth step of the ADDIE training process

  Asking participants for feedback
• Job rotation


  A form of training where the employee moves to various jobs each month for a period of time
• Apprenticeship training


  A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training
• On-the-job training (OJT) process

  1. Show the trainee how to do the task

  2. Verbalize the steps of the task

  3. Check to make sure the task was learned by the trainee
• Job instruction training

  The most appropriate training method to use when jobs consist of a logical sequence of steps and are best taught step-by-step