The system by which companies are directed and controlled
Social Responsibility
The obligation of an organization to act in an ethical way and benefit society
Billion $ Bird Poop
What is CSR
History of CSR
Examples of CSR
Advantages and disadvantages CSR
Classical View of CSR
Economic behaviour is separate and distinct from other types of behaviour, and business organizations are distinct from other types of organizations, even if the same individuals may be involved in business and non business affairs. Business organizations do not serve the same goals as other organizations
Issues Raised
Moral Minimum
The minimum level of moral behaviour that corporations must adhere to
Power and Responsibility
Powerful corporations need to be restrained through active CSR methods
Helping the Government
Corporations should help with social problems if the need is urgent, the corporation is close to the need, the corporation can respond effectively, and the need will be left unattended to unless a corporation acts
Arguments Against CSR (Classical View)
CSR has no place for a businessman
When the corporation CEO spends money, it means he/she spends money that is diverted away from the employee
Prices have to be lowered for the social objective of preventing inflation; and not in the companyʼs interests of maximizing profits
Because of social responsibility, he may have to hire less qualified persons because of a social agenda that is not in the interest of the companyʼs efficiency goals and targets
Money spent in these areas take away from employees and shareholders
This role is 'taxingʼ employees and shareholders, a role that should be left to elected officials
Ford TintoCase
Arguments For CSR (Against Classical View)
Business lobbies
Shortcomings of governments
Taxation argument
Market for Virtue
CSR is profitable for corporations because the market rewards responsible behaviour and punishes lapses in corporations
Competitive Advantage
CSR can be a competitive advantage because it makes socially responsible corporations standout from amongst the competition, offering a value proposition others cannot or choose to provide
Choosing a Social Issue to Address
Global Standards on CSR - UN Global Compact
Global Standards on CSR ISO 26000
Responsive CSR
Being a good corporate citizen and mitigating harm from companyʼs value chain
Strategic CSR
Deliberate selection of a unique position from its competitors in CSR, adding the social dimension to the companyʼs value proposition
Nauru - The Case for Social Responsibility
Nauruʼs troubles
The case of Nauru shows that humans tend towards greek and lack of responsibility towards others
One might blame the corporations for fuelling Nauruʼs downfall
However, it was ultimately government who did not practice self-restraint/regulation from their pursuit of wealth and greed
Greed , Exploitation, Abuse of Resources
When left unchecked, humans tend towards unsustainable exploitation
Thus, when corporations and organizations are left unchecked, will they too display unbridled greed and abuse of resource allocation?
What is the companyʼs obligation to customers?
Economic responsibility
To enhance products, seek out supplies of raw materials, discover new resources, improve current technologies
Legal responsibility
To manage the assets of the corporation in the interests of shareholders, be legally responsible to customers, suppliers, and regulatory authorities
Debates over CSR started in 1950s
Normative question
Was CSR something that corporations were morally obliged to do?
Milton Friedman argued corporations should not engage in CSR unless it benefited shareholders
Others argued that corporations should be morally faulted for not being socially responsible
Examples of CSR
Operating on an ethical level higher than the minimum legal requirement
Making contributions to civic and charitable/non-profit organizations
Providing benefits for employees and improved quality of life beyond economic and legal requirements
Paying more for a socially responsible alternative resource
Using corporate resources to address a major social problem
Advantages of CSR
Helps balance corporate power and rights with responsibilities
Encourages more responsible self-regulation (than government oversight)
Promotes long term profits for businesses
Improves business value and reputation with trust and confidence building
Manages negative externalities caused by businesses
Disadvantages of CSR
Lowers economic efficiency and short term profits
Costs of CSR are borne by stakeholders and customers
Many businesses lack expertise, knowledge in dealing with social issues
Individuals and governments may find little incentive to be involved in the businessʼ CSR efforts