IS122

• System Investigation


  Gain understanding of the problem to be solved or opportunity to be addressed
• System Analysis


  Define problems and opportunities of the existing system
• System Design


  Determines how the new system will work to meet the business needs defined during systems analysis
• System Implementation


  Creating or acquiring the system components defined in the design step, assembling them, and putting the new system into operation
• System Maintenance and Review


  Checking and modifying the system so that it comes to meet changing business needs
• Organization


  Collection of people and other resources established to accomplish a set of goals
• Value Chain


  Series of activities that includes inbound logistics, warehouse and storage, and production
• Supply Chain Management (SCM)


  Helps determine what supplies are required for the value chain and what quantities are needed to meet customer demand
• Customer Relationship Management (CRM)


  Helps companies manage all aspects of customer encounters, including marketing and advertising
• Upstream Management


  Managing raw materials, inbound logistics, and warehouse and storage facilities
• Downstream Management


  Managing finished product storage, outbound logistics, marketing and sales and customer service
• Organizational Culture


  The understandings are often not stated or documented as goals or formal policies
• Organizational Change


  How organization plan for, implement, and handle change
• Data Communications


  Deals with the transfer of data between two remote points or places by using suitable medium
• Protocols


  A set of rules and guidelines for communicating data
• Network Standards


  Provides technical requirements, specifications and guidelines that must be employed consistently to ensure devices, equipment and software which govern networking are fit for their intended purpose
• Transducer


  An electronic device which converts energy from one form to another
• Input Transducer


  A sensor
• Output Transducer


  An actuator
• Sensor


  Used to capture data, analyze that data and take action based on that analysis
• Actuator


  Responsible for moving and controlling a mechanism or system
• In digital data communications, the data will be in binary form (consist of only 0s and 1s)
• Delivery


  One of the important aspects of data communications
• Accuracy


  The system must deliver the data accurately
• Timeliness


  The system must deliver the data in the prescribed time
• Message


  It can be either text, numbers or audio or video or any combination of these types
• Sender


  The device that sends the data message
• Receiver


  The device that receives the messages
• Medium


  The physical path by which a message travels from sender to receiver
• Protocols


  A set of rules that govern the data communication
• Simplex


  Data transfer between two linked devices takes place only in one direction
• Half Duplex


  Both the linked devices can transmit and receive the data, but not at the same time
• Full Duplex


  Both the linked devices can transmit and receive the data at the same time
• Link


  A physical communication pathway that transfers data from one device to another
• Point to Point


  Connection provides a dedicated link between two devices
• Multipoint


  More than two specific devices share a single link
• Definition of CRM


  Costumer relationship management
• BASIC OF DATA COMMUNICATIONS - Data Communications mainly deals with the transfer of data between two remote points or places by using suitable medium.
• MEANS: The way by which two or more communication devices are connected to a link.
• Definition SCM

  Supply chain management