English

• Pay attention 


  Give the speaker your undivided attention and acknowledge the message recognize that nonverbal communication also speaks loudly
• Show that you are listening 


  use you own body language and gestures to show that you are engaged
• provide feedbacks


  As a listener, your role is to understand what is being said
• Defer judgment 


  Interrupping is a waste of time frustrates the speaker and limits full understanding of the message
• Respond appropriately


  Active listening is designed encourage respect and understanding you are gaining information and perspective
• Be attentive 


  Practice mindfulness by consciously eliminating distractions from your mind and body
• Ask questions 


  One of the way you can live in the moment is by asking clear question
• Don’t interrupt unnecessarily 


  Use the acronym wait, why am i talking? To keep your comments relative to the speakers thought
• Use body language 


  Being able to understand and interpret body language can help you grasp other peoples unspoken questions,problems, or negative feelings
• Emphasize


  The ability to perceive the feeling of others, as well as to imagine what someone else is thinking or feeling
• Take notes 


  It provides you with a permanent recordto refer back to
• Verbal cues


  An utterance that people use to indicate that they need a response or reaction from their addresses or the person they are talking to can be a direct verbalcue
• Indirect verbal cue


  Tends to be less obvious about what the speaker expects of his or her listeners to do or say
• Non verbal cues 


  Body language that also send an indirect message to the listener
• Eye contact


  Helps capture and maintain the addresses , cc interest, and at the same time contributes to the speakers credibility
• Physical manipulation


  Canserve to purpose to enhance the message during the conversation and emphasize important points