CULTURAL DIFF, STEPS, COM KIT

• STEPS TOWARD EFFECTIVE COMMUNICATION

  •  develop a sense of cultural awareness
  • don't be ethnocentric (the belief that one's group is superior)
  • listen genuinely when other speaks
  • don't lapse into your own language while in the presence of others who do not speak it
  • take responsibility for the communication
  • do not stereotype
• CULTURAL DIFFERENCES WHEN COMMUNICATING

  • Arabic Language is written from right to left, and almost all other languages are written from left to right
  • In America, people shake hands. But in Japan people just lean forward. In India, they just join hands and say namaste
• THE INTERCULTURAL COMMUNICATION KIT prepares→observes→compares→reflects→inquires→respect→empathizes→take risks!