Through extracting surplus value from their labour
Alienation
The process of feeling disconnected from something that was previously well-known and familiar
Types of alienation
Alienation from the product of labour
Alienation from the labour process
Alienation from oneself
Alienation from other workers
Rationalization
The process of replacing decisions, ideas, or actions based on traditions or emotions with practicality, calculation, and reason
Bureaucratic organizations
Hierarchy
Vertical command chain
Formal division of labour
Technical qualifications
Formal decision-making processes designed to eliminate inefficiencies and biases
Mechanical solidarity
Characteristic of pre-industrial economies
Organic solidarity
Characteristic of industrial economies
Labour process theory
Seeks to explain the structural effects of the capitalist organization of labour on workers as they struggle for autonomy and control over their labour and skills
Scientific management
Seeks to increase control of the labour process by automating skill and dividing workers and production into small specialized tasks
Deskilling
Capitalist production alienates workers through this
Agency
Workers' subjectivity and ability to act
Making out
Workers actively participate in processes of negotiation
Professions
Advanced credentials
Specialized knowledge
Lengthy induction or mentoring programmes
Licensing
High autonomy
High authority
High pay
High social status
Post-industrial society
Shift in economic focus from manufacturing to knowledge-based work, typically performed by technicians and professionals, who were poised to become the new preeminent social group
Significant shift from manufacturing goods to providing services
More people are employed in service jobs like retail, education, healthcare than blue-collar manual labour
Rise in self-employment
Emotional labour
Requirement of this in post-industrial work
The construction of the "ideal" worker is bound up with race and gender
Vertical mosaic
Describes the uneven distribution of social class along lines of ethnicity in 1960's Canada
Inequality by ethnicity is still a reality today
Split labour market
Gender and racial/ethnic segregation
Entire workplaces and organizations are gendered and racialized
Neoliberal ideology
Privatizing state resources, marketization of social services, and individualism
Perspectives on the shift from traditional to new/neoliberal forms of work
Allows more flexibility and autonomy for workers
Contributed to increased insecurity, anxiety, and inequality
Uber has upended the taxi industry
Perspectives on Uber
Benefit to customers and potential drivers
Threat to taxi drivers and company owners
Uber continues to face challenges around fair wages and benefits for drivers