The art and science of formulating, implementing, and evaluating cross-functional decisions that enable an organization to achieve its objectives
Competitive Advantage
A favourable position a business holds in the market which results in more customers and profits
Competitive Advantage
A set of unique features of a company and its products that are perceived by the target market as significant and superior to the competition
Differentiation
Allows you to provide superior value to customers at an affordable price, creating a win-win scenario that can boost the overall profitability and viability of your business
Differentiation Strategies
Product Differentiation
Service Differentiation
Distribution Differentiation
Relationship Differentiation
Image/Reputation Differentiation
Price Differentiation
Product Differentiation
The most visible, it includes actual physical and perceived differences, of which the latter can be acquired through advertising
Service Differentiation
Includes not only delivery and customer service, but all other supporting elements of a business such as training, installation, and ease of ordering
Distribution Differentiation
Distribution can provide coverage or availability, immediate access to expertise, and greater ease of ordering, and higher levels of customer or technical service
Relationship Differentiation
Differentiation through company personnel. Employees, associates, or team members with customer interface, they serve as the linkage between the product and customer
Image/Reputation Differentiation
Some businesses set themselves apart by their image either as part of another differentiation avenue or as a separate strategic path. Image is controlled and managed by symbols used in communications, advertising, and all types of media
Price Differentiation
Requires recognition that every customer has a different price they would be willing to pay for your product. The value of goods is a subjective reality, which varies by customer, use occasion, and operating environment
Factors to Consider for Differentiation
Valuable
Important
Distinctive
Superior
Emotional
Communicates
Preemptive
Affordable
Profitable
Diversification
An act of an existing entity branching out into a new business opportunity. This corporate strategy enables the entity to enter into a new market segment which it does not already operate in
Why Do Companies Diversify?
For growth in business operations
To ensure maximum utilization of the existing resources and capabilities
To escape from unattractive industry environments
Advantages of Diversification
As the economy changes, the spending patterns of the people change. Diversification into a number of industries or product line can help create a balance for the entity during these ups and downs
There will always be unpleasant surprises within a single investment. Being diversified can help in balancing such surprises
Diversification helps to maximize the use of potentially underutilized resources
Certain industries may fall down for a specific time frame owing to economic factors. Diversification provides movement away from activities which may be declining
Disadvantages of Diversification
Entities entirely involved in profit-making segments will enjoy profit maximization. However, a diversified entity will lose out due to having limited investment in the specific segment. Therefore, diversification limits the growth opportunities for an entity
Diversifying into a new market segment will demand new skill sets. Lack of expertise in the new field can prove to be a setback for the entity
A mismanaged diversification or excessive ambition can lead to a company over expanding into too many new directions at the same time. In such a case, all old and new sectors of the entity will suffer due to insufficient resources and lack of attention
A widely diversified company will not be able to respond quickly to market changes. The focus on the operations will be limited, thereby limiting the innovation within the entity
Types of Diversification Strategies
Horizontal Diversification
Vertical Diversification
Concentric Diversification
Conglomerate Diversification
Horizontal Diversification
This strategy of diversification refers to an entity offering new services or developing new products that appeal to the firm's current customer base
Vertical Diversification
Takes place when a company goes back to a previous or next stage of its production cycle. It may be forward integration or backward integration
Concentric Diversification
The entity introduces new products with an aim to fully utilize the potential of the prevailing technologies and marketing system
Conglomerate Diversification
An entity launches new products or services that have no relation to the current products or distribution channels. A firm may adopt this strategy to appeal to an all-new group of customers
Proxy Firm
A company already dealing in that new line of business
Business Risk
The exposure a company or organization has to factor(s) that will lower its profits or lead it to fail
Internal Risks
Budget & Risk Appetite
Internal Readiness
Proven Model
Opportunity Cost Risk
External Risks
Geopolitical & Macroeconomic
Regulatory & Legislative Risk
Competition
Security Risks
Mixed Internal-External Risks
Product-Market Fit
Cultural Risks
Partner Risks
Decision Paralysis
International Market Expansion
Taking your business operations to a new country. It refers to setting up a legal entity in a foreign land and conducting business from there
Going Global
A strategic maneuver opening the next chapter for many organizations seizing the moment to expand their global footprint
International Market Expansion Tips, Practices and Attitude
Let your local team audit—and adapt
Strike while it's hot—but keep your reputation strong
Just do it
Match your business model with your mode of entry
Strategies for International Market Expansion
Look for Partners
Give it Time
Test the Waters
Keep an Eye Out for Local Talent
A Strong Domestic Market
Six Entrepreneurial Strategies
Study the competition
Conserve cash no matter how good business is
Research new products and services
Don't tackle huge markets at first
Listen to customer feedback and adapt
Respond to change
Competitive Dynamics
A term used to describe a gamut of actions and reactions of firms taking part in a competitive business environment