Finals

• Air Transportation


  • One of the most important transportation modes in tourism
  • Air travel has made significant changes in people's minds concerning time and distance
  • The introduction of wide-bodied jets in 1970 greatly increased air travel
• Automobile Transportation


  • Makes it easy to see local cultures and nations
  • Presents great flexibility in contrast to other modes of transportation
• Transportation Modes

  • Air
  • Automobile
  • Railway
  • Sea
• Recreational Participation


  • Travel and tourism, cultural entertainment, participation in the arts, hobbies, and membership in social clubs or interest groups
  • It may also be enjoyed with thousands of participants or spectators, a solitary experience, and may be very strenuous or primarily a mental activity
• Games and Facilities Found Inside the CasinoTable Games-wagering or betting between customers

  1. Table Games
  2. Card Games
  3. Slot Machine/Video Games
  4. Keno and Bingo
  5. Race and Sports Books
  6. Casino Cage- financial customer transactions and accounting for monies handled on the casino
  7. Surveillance
  8. Ancillary Department
• Reasons for Visiting Casinos

  • The Lure of Gambling
  • Recreation and Entertainment -mental escape from stressful pressures at work
  • Social Interaction - senior citizens and retirees are drawn to casinos for social interaction
  • Economic Incentives
  • Curiosity
  • Amenity Offering
• MICE


  Meetings; Incentives; Conventions, and Exhibitions
• Four Pillars of MICE


  • Meetings example seminars
  • Incentives
  • Conventions
  • Exhibitions
• Incentives


  • Setting specific goals
  • Measuring performance
  • Communicating standards to participants
  • Choosing rewards appropriate to participants
  • Celebrating achievement
• Meeting Planners


  • The professional meeting planner makes hotel and meeting bookings and ensures that the services contracted have been delivered
  • Pre-meeting Activities
  • On-site Activities
  • Post-meeting Activities
• Special Events Market


  • Corporate Events - incentive programs,product introductions,building openings.
  • Meetings, Conventions, and Expositions
  • Public Events - parades,fireworks displays,festival fairs
  • Retail Events
  • Social or Private Events
• The Structure of Travel Trade

  • Travel Agents
  • Tour Operators
  • Wholesalers
  • Tour Guides and Couriers
  • Short Break Operators
  • Group Travel Organizers (GTOs)
  • Hotel Booking Agencies
  • Conference and Incentive Organizers
• The Value of Travel Trade


  Establishing effective relationships with key operators and agencies, and engaging a mix of distribution partners, can help the travel trade finds an effective route to market and reach its target consumers
• Client Profiling


  The process of segmenting clients into different clusters based on common traits and characteristics
• The Process of Client Profiling

  1. Identify the Best Customers

  2. Survey Customers

  3. Extract Data from Online Channels

  4. Create a Client Profile Template

  5. Update Regularly
• Internal Factors of Motivation/ Intrinsic motivation


  Drives tourists to seek intangible rewards such as fun, assurance, and other emotional needs
• External Factors of Motivation/ Extrinsic Motivation


  A tourist gets motivated by external factors such as money and the need to feel competent on the scale of expenditure and performance
• Factors Affecting Tourist Behavior

  • Geographical Factors
  • Social Factors
  • Place of Origin
  • Tourism Destination
  • Education of Tourist
• Tourism Business Strategies and Tools

  1. Understand Your Customers
  2. Optimize Your Website
  3. Focus on Mobile
  4. Be Social
  5. Live Video Marketing
  6. Send Those Emails
  7. Accept Online Bookings
  8. Tap into the Power of Reviews
  9. Blog
  10. Focus on Experience
  11. Engage Micro-Influencers
  12. Set Goals, Monitor, and Optimize
• Tourism and Hospitality Trends

  1. Staycation
  2. Digitalized Guest Experiences and Contactless Technology
  3. Enhanced Food and Beverage Delivery at Home
  4. Experience Economy and Essentialism
  5. Solo Travelers
  6. Generation Z
  7. Virtual Reality (VR) Tours
  8. Instagram Worthy Design
  9. Personalization
  10. Smart Hotels
  11. Artificial Intelligence (Ai)
  12. Augmented Reality (AR)
  13. Safety and Health-focused Measures
  14. Travel Preferences
  15. Sustainabililty
• Types of Attractions

  • Natural Attractions
  • Purpose Built Attractions
  • Heritage Attractions
  • Recreation Attractions
  • Commercial Attractions
  • Industrial Attractions