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Cards (26)

  • Assertion
    A statement used to make a declaration or to express strong belief on a particular topic
  • Types of Assertion
    • Basic Assertion
    • Emphatic Assertion
    • Escalating Assertion
    • Language Assertion
  • Basic Assertion
    A simple and straightforward statement for expressing feelings, opinions, and beliefs
  • Basic Assertion
    • "I wish to highlight our Filipino values like hospitality and respect, which unite us and enrich our society."
    • "I want to contribute to my community's clean-up drive to preserve the beauty of our natural landscapes."
  • Emphatic Assertion
    Conveys sympathy to someone, and usually has two parts: the first encompasses recognition of the feelings or situations of the other person, and the second is a statement that shows support for the other person's viewpoint, feelings, or rights
  • Emphatic Assertion
    • "I understand the struggles of Filipino farmers trying to make a living from agriculture, and I support initiatives to improve their livelihoods."
    • "I recognize the challenges our indigenous communities face in preserving their cultural heritage, and I stand with them in their efforts to protect their traditions and land rights."
  • Escalating Assertion
    Occurs when someone is not able to give a response to a person's basic assertions, and therefore that person becomes firm about him or her
  • Escalating Assertion
    • "If our government doesn't address the issue of poverty in our country soon, I fear that social unrest may escalate to unprecedented levels."
    • "I insist on having a say in decisions that affect our local community, and if our voices continue to be ignored, we may need to take stronger action to be heard."
  • Language Assertion
    Useful for expressing negative feelings. Nevertheless, it constructively lays emphasis on a person's feelings of anger
  • Language Assertion
    • "When I hear discrimination against Filipinos, it upsets me. Therefore, we should promote respect and inclusivity to address these issues."
    • "When I see environmental damage in our areas, it deeply frustrates me. So, I push for sustainable actions to protect our resources for the next generations."
  • Interpersonal Communication
    The information, ideas, and feelings being exchanged verbally or non-verbally between two or more people
  • Face-to-face communication
    • Involves hearing, seeing, and feeling body language, facial expressions, and gestures
  • Effective Interpersonal Communication
    The ability to convey thoughts, ideas, and emotions clearly and respectfully, while also actively listening and understanding others in order to build rapport and achieve common goals
  • Intrapersonal Communication
    Actions within a person or a group, as opposed to dealings between people, groups, or other entities
  • Types of Interpersonal Communication
    • Verbal
    • Listening
    • The Written Word
    • Non-Verbal
  • Verbal Communication
    Speaking, including the words used, how persuasively one speaks, the language used, which words are emphasized, and the use of affirmative sounds and short phrases
  • Listening
    The ability to listen attentively, whether using one's ears to listen "in-person" or some other means, and includes special techniques like reflection and clarification
  • The Written Word
    Good written communication skills, including the use of emojis, grammar, clarity, tone, and punctuation
  • Non-Verbal Communication
    Body language, facial expressions, tone of voice, and gestures
  • How to Build Interpersonal Communication Skills
    1. Practice active listening
    2. Use clear and concise language
    3. Be aware of nonverbal communication
    4. Show empathy
    5. Build rapport
    6. Be open to feedback
  • Different Communication Styles
    • Assertive Communication
    • Passive Communication
    • Aggressive Communication
    • Passive-Aggressive Communication
    • Submissive Communication
  • Assertive Communication
    Expressing thoughts, feelings, and needs in a clear, direct, and respectful manner, while considering the rights and feelings of others
  • Passive Communication
    Avoiding expressing thoughts, feelings, or needs, often prioritizing others' opinions over one's own and struggling to assert oneself or set boundaries
  • Aggressive Communication
    Expressing thoughts, feelings, and needs in a forceful and sometimes hostile manner, disregarding others' perspectives and rights and focusing solely on achieving one's own goals
  • Passive-Aggressive Communication
    Indirectly expressing thoughts, feelings, or needs through subtle or covert means, such as sarcasm, manipulation, or avoidance, while avoiding direct confrontation
  • Submissive Communication
    Consistently prioritizing others' needs and opinions over one's own, avoiding conflict at all costs and struggling to assert oneself or express true thoughts and feelings