Records management (RM) is the supervision and administration of digital or paper records, regardless of format
Records management
A systematic and effective control of records (both paper and electronic)
Records management
Ensures records are accurate and reliable, can be retrieved speedily and efficiently, and are kept for no longer than necessary
Records management activities
Creation
Receipt
Maintenance
Use and disposal of records
Documentation may exist in
Contracts
Memos paper files electronic files
Reports
Emails
Videos
Instant message logs or database records
Information
Data, ideas, thoughts, or memories irrespective of medium
Documents
Recorded information or objects that can be treated as individual units
Records
Information created, received, and maintained as evidence and information by an organization or person, in pursuance of legal obligations or in the transaction of business
Archives
Records that have been selected for permanent preservation because of their administrative, informational, legal and historical value as evidence of official business
Importance of Record Management
To provide evidence of actions and decisions
To support accountability and transparency
To comply with legal and regulatory obligations
To protect the interests of staff, students and other stakeholders
To help address complaints or legal processes
To support patient choice and control over treatment and services
To support day to day business of the health care delivery
To support evidenced based practice
To assist clinical and other types of audits
To support sound administrative and managerial decision making
To support improvement in clinical effectiveness through research
Benefits of Record Management
Saves time by ensuring records can be found easily and quickly
Saves space by preventing records from being kept longer than necessary
Saves money by reducing storage and maintenance costs
Improves efficiency by ensuring records are readily accessible legally
Improves compliance by keeping records in line with legal and regulatory requirements
Keeps records under control by preserving data and preventing accumulation
Improves the quality of information, providing staff with access to accurate and reliable records
Increases the security of confidential records
Supports business continuity and risk management
Ensures records are stored cost effectively and disposed of in a timely manner
Complies with institution requirements concerning records and records management practices
Protects records of longer term value for historical and other research
Classification of Records
Active Records - regularly referenced or required for current use
Inactive Record - still needed but not for current operations
Electronic Record - recorded or formatted only a computer can process
Records (in nursing)
A clinical, scientific, administrative and legal document relating to the nursing care given to the individual family and community
Sample of Records
Administrative records of Grants/Contracts - Bid documents
Patient records sent to medical center chief/medical director
Leave record, duty roster, minutes of the meeting, budget etc.
Miscellaneous: circular log book, formats, etc.
Principles of Record Writing
Nurses should develop their own method of expression and form
Records should be written clearly and appropriately
Records should contain facts based on observation, conversation and action
Select relevant facts and the recording should be neat, complete and uniform
Records should be written immediately after an interview
Records are confidential documents
Seeking and Release of Records
Sentinel events
Anecdotal
Incident report
Kardex
Patients chart/records
201 file
Nurses' responsibility for record keeping and recording
Keep under safe custody of nurse
No individual sheet should be separated
Not accessible to patient and visitors
Strangers is not permitted to read records
Records are not handed over to the legal advisors without written permission
Handed carefully, not destroyed
Identified with bio-data of the patients
Never sent outside the hospital without written administrative permission
Nursing Administrator's Responsibility
Protection from loss
Safeguarding its concerns
Completeness
Responsibility for nurse notes
Admission record
Scientific value of the nurse notes
Record of order carried out
Individual Staff Record
A separate set of record is needed for staff, giving details of their sickness and absences
Ward Records
Deducting or increase in beds, change in medical staff and non-nursing personnel, introduction and patient of support
Characteristic of a Good Record and Reporting
Accuracy
Consciousness
Thoroughness
Up to date
Organization
Confidentiality
Objectivity
Purposes of Record
Supply data for programmed planning and evaluation
Provide the practitioner with data required for professional services
Used as tools of communication between health workers, the family and other development personnel
Shows the health problem in the family and other factors that affect health
Indicates plan for future
Provides baseline data to estimate long term changes
Administrative Purpose of Clinical Records
Legal documents
Research or statistics rates
Audit and nursing audit
Quality of care
Continuity of care
Informative purposes
Teaching purposes of students
Diagnostic purposes
Importance of Records in Hospital - For individual and Family
Serve the history of the client
Assist in the continuity of cares
Evidence to support if legal issues arise
Assess health needs: research and teaching
Importance of Records in Hospital - For the Doctor
Serve the guide for diagnosis, treatment, follow up and evaluation
Indicate progress and continuity of care
Self-evaluation of medical practice
Used for teaching and research
Importance of Records in Hospital - For the Nurses
Document nursing service rendered
Planning and evaluation of service for future improvement
Guide for professional growth
Communication tool between nurse and other staff
Indicate plan for future
Importance of Records in Hospital - For Authorities
Statistical Information
Administrative control
Future reference
Evaluation of care in terms of quality, quantity and adequacy
Help supervisor to evaluate service
Guide staff and students
Legal evidence of service rendered by each employee
Provide justification of expenditure of funds
Records Lifecycle - Create/Receive
1. Create complete and accurate records that provide evidence
2. Identify and apply appropriate security classification
3. Distinguish between records and non-record copies
4. Place the record in an organizational classification scheme
Records Lifecycle - Active Phase
1. Preserve the integrity of the record
2. Maintain its usability
3. Facilitate identification and preservation of records with permanent retention
Records Lifecycle - Inactive Phase
1. Identify the records that are not required to be stored in the primary office space
2. Organize and list them
3. Transfer them to the local Records Center
4. Retrieve only those records that are needed from time to time
Records Lifecycle - Disposition Phase
1. Identify records with archival value, list them, organize them
2. Identify records due for disposal/destruction, list them, gather necessary approvals and proceed with destruction
More and more research and data about the physical and mental strain of nursing have come out, prompting health care leaders to take the initiative to acknowledge and treat this issue about nurses providing for their self-care
Psychiatry, obstetrics, gerontology is steadily growing, enabling nurses to develop expertise in the area in which he or she is providing care, and opens the door to opportunities for career advancement
Nurses can set up their own businesses, which may be a good fit for those who value independence and autonomy
Patients gain access to doctors and nurses through video and phone consults, remote monitoring, and other electronic communication, serving as opportunity for health promotion, wellness checks, and patient care
In the United States, the number of nurses enrolling in doctoral education programs is growing, specifically for the Doctor of Nursing Practice (DNP) because of the shortage of doctors, while in the Philippines the future of nursing may eventually include mandate to have more doctoral degree nurses but they are mostly in the field of education
Online classes in the post graduate programs are now being offered by some universities, which gave rise to an increasing need for nurse educators
As baby boomers age the demand for health care services arrows, and nurses have a significant opportunity to express a voice in the future of health care and the health of the nation through advocacy and action
Nurses are required to adapt to new health care technologies in order to improve patient care, as technology is introduced to reduce administration time, increase accuracy all keeping clinician satisfaction and the patient experience in mind