The process of decision-making and the process by which decisions are implemented (or not implement)
Examples of CSR
Donations and sponsorships
Operationalinitiatives such as environmental, social, and workplace
Types of CSR
Environmentalsocialresponsibility
Ethical/humanrightssocialresponsibility
Philanthropiccorporateresponsibility
Economiccorporateresponsibility
Stakeholder Management
process of interpreting and influencing both the external and internal environments exist in your product life cycle by creating positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives.
Stakeholder Management
1. Systematically identifying stakeholders, analyzing their needs and expectations, planning and implementing various tasks to engage with them.
Stakeholder Management
1. Preparing a strategy based on information gathered during identification and the analysis phase
2. Aiming to support the strategic objectives of your organization and the products
Stakeholders
Individuals or groups that have an interest in any decision or activity of an organization
Stakeholders
A party that has interest in a company and can either affect or to be affected by the business
Entity's Stakeholders
Internal
External
Internal Stakeholders
Employees
Managers
Owners
External Stakeholders
Suppliers
Society
Shareholders
Creditors
Customers
Government
Shareholders/Owners
Want to ensure the business is successful and are interested in how much profit the business can make
Managers
Want a good salary and opportunities for further progression
Employees
Want good levels of pay, job satisfaction and job security, and may also be interested in career progression
Customers
Want good quality and a range of products at reasonable prices
Pressure Groups
Want to increase knowledge of their cause
Suppliers
Want to receive payment on time, and regular orders
Local Community
May be looking for work, which local businesses can provide
Government
Want businesses to create more jobs in order to raise money from taxes and save money on benefit payment
overview of good governance and social responsibility
Used to interchangeable worldwide to show their association with the activities carried out for the goodness of society
HIGH INFLUENCE AND HIGH INTEREST STAKEHOLDERS
Key stakeholders who play a key role and have a high impact on the success of the project
IDENTIFYSTAKEHOLDER
Conduct a stakeholder analysis to create a list of stakeholders that should be involved in the project
What should be included in the stakeholder registration
Name of the business
Their current role
Role in the project
Contact information
Their impact on the project's success
Identifyeachstakeholder'sroleandimpact
Second step to incorporate stakeholder
Prioritize stakeholders
Third step to incorporate stakeholders
Develop a communicationplanforstakeholders
Last step to incorporate stakeholders
Stakeholder development plan
Depends on having a comprehensive communication plan that spells out the frequency and types of communication with all stakeholders
Details in the project communication plan
Description of the type of communication
The frequency of communications
The format
The participants for each type of communication
Distribution for the communications
The final deliverables
The owner of each communication
STAKEHOLDERS ENGAGEMENT
Pertains to how engaged stakeholders are, what they want, when they want it, how the company plans and actions will affect their goals