Elec

Cards (102)

  • MARS
    Motivation, ability, role perceptions and situational factors (behavior and performance would be low when any one of them is low)
  • Motivation
    The forces within a person that affect his or her direction, intensity, and persistence of voluntary behavior
  • Motivation
    • Direction: the path along which people engage their effort
    • Intensity: amount of effort allocated to the goal
    • Persistence: continuing the effort for a certain amount of time
  • Ability
    The natural aptitudes and learned capabilities required to successfully complete a task
  • Ability
    • Aptitudes: natural talents that help employees learn specific tasks more quickly and perform them better
    • Learned capabilities: skills and knowledge that a person actually acquired
  • Competencies
    Skills, knowledge, aptitudes and other personal characteristics that lead to superior performance
  • Role Perceptions
    • They understand the specific tasks assigned to them
    • They understand the priority of their various tasks
    • Understanding the preferred behaviors to accomplish the assigned tasks
  • Situational factors
    Conditions beyond the employees immediate control that constrain or facilitate behavior and performance (e.g. time, budget and physical work facilities)
  • Personality
    The relatively enduring pattern of thoughts, emotions, and behaviors that characterize a person, along with the psychological processes behind those characteristics
  • Personality Determinants
    • Nature: the genetic or hereditary origins
    • Nurture: the person's socializations, life experiences and other forms of interactions with the environment
  • The Five Factor Model of Personality
    • Conscientiousness
    • Agreeableness
    • Neuroticism
    • Openness to experience
    • Extroversion
  • Conscientiousness
    A personality dimension describing people who are careful, dependable and self-disciplined
  • Agreeableness
    A personality dimension describing people who are courteous, good-natured, empathic and caring
  • Neuroticism
    A personality dimension describing people with high levels of anxiety, hostility, depression, and self-consciousness
  • Openness to experience
    The extent to which people are sensitive, flexible, creative and curious
  • Extroversion
    Characterizes person who are outgoing, talkative, sociable, and assertive
  • Conscientiousness and emotional stability (low neuroticism) are motivational components because they energize the willingness to fulfill work obligation within established rules (conscientiousness) and to allocate resources to accomplish those tasks (emotional stability)
  • Extroversion is associated with performance in sales and management job, where employees must interact with and influence people
  • Agreeableness is associated with performance in jobs where employees are expected to be cooperative and helpful
  • People high on the openness to experience tend to be more creative and adaptable to change
  • Self-Concept
    An individual's self beliefs and self-evaluations
  • Self-Concept
    • Complexity
    • Consistency
    • Clarity
  • Self Enhancement
    People are motivated to promote and protect a self-view of being competent, attractive, lucky, ethical and valued
  • Self-Verification
    People are motivated to verify their self-concept. People will usually prefer feedback that is consistent with their self-concept even when that feedback is unflattering
  • Self-Concept
    • Affects the perceptual process because employees are more likely to remember information that is consistent with their self-concept
    • The more confident employees are in their self-concept, the less they will accept feedback-that is at odds with their self-concept
    • Employees are motivated to interact with others who affirm their self-concept, which affects how well they get along with their boss and co-workers in teams
  • Self-Esteem
    The extent to which people like, respect and are satisfied with themselves
  • Self-Efficacy
    A person's belief that he or she has the ability, motivation, correct role perceptions and favorable situations to complete a task successfully
  • Locus of Control
    A person's general belief about the amount of control he or she has over personal life events
  • Personal Identity
    Consists of characteristics that make a person unique and distinct from other people in the social groups to which he has a connection
  • Social Identity
    People define themselves in terms of the groups to which they belong or have an emotional attachment
  • Values
    Stable evaluative beliefs that guide one's preferences for outcomes or courses of action in a variety of actions
  • Value system
    Hierarchy of preferences
  • Personal values
    Values that exist within individuals only
  • Shared values
    Group of people holding the same values
  • Espoused values

    Represent the values a people say, use and think
  • Enacted values
    The values they rely on to guide their decisions and actions
  • Types of Values (Shalom Schwartz)

    • Openness to change
    • Conservation
    • Self-Enhancement
    • Self-Transcendence
  • Openness to change
    The extent to which a person is motivated to pursue
  • Self-direction
    Independent thought and action
  • Stimulation
    Excitement and challenge