Business Theme 2

Cards (148)

  • What is internal (organic) growth + its methods
    when a business expands by growing its own activities
    -new products (innovation, research and development)
    -new markets (through changing the marketing mix or taking advantage of technology and/or expanding overseas)
  • advantages and disadvantages of organic growth
    + less risky as the business grows by doing what it is already good at so retains its culture, economies of scale, higher market share and sales
    - growth is slower
  • what does external (inorganic) growth usually involve?
    merger
    takeover
  • advantages and disadvantages of external growth
    + economies of scale. increased revenue and market share
    - clash of cultures, diseconomies of scale (communication problems), lack of trust
  • type of business ownership for growing businesses + advs & disadvs
    public limited company
    + lots of finance raised, expand and diversify, limited liability
    - disagreements between shareholders, someone could take over the company, accounts must be made public
  • internal sources of finance for established businesses
    retained profit
    selling assets
  • external sources of finance for established businesses
    loan capital
    share capital, including stock market flotation
  • why do business aims and objectives change as a business evolves?
    in response to:
    market conditions
    technology
    performance
    legislation
    internal reasons
  • how do business aims and objectives change as a business evolves?
    -focus on survival or growth
    -entering or exiting markets
    -growing or reducing the workforce
    -increasing or decreasing the product range
  • impact of globalization on business
    -imports: competition from overseas, buying from overseas
    -exports: selling to overseas markets
    -changing business locations
    -multinationals: businesses that operate in more than one country
  • barriers to international trade
    tariffs
    trade blocs
  • how do businesses compete internationally?
    -using e-commerce and the internet
    -changing the marketing mix to fit that country's culture
  • examples of ethical issues for businesses

    exploiting workers, Fair Trade, comfortable working environment, animal testing ...
  • advs and disadvs of acting ethically
    + customer satisfaction, staff is more motivated
    - costly (higher labour costs and ethically sourced materials), may lead to higher prices and so lower sales. Trade-off between ethics and profit
  • examples of environmental issues for businesses
    packaging, recycling, renewable energy resources, sustainability...
  • advs and disadvs of being environmentally friendly
    + competitive advantage, attract customers
    - expensive, trade-off between being sustainable and making a profit
  • potential impact of pressure group activity on the marketing mix
    e.g change products by using ethically sources raw materials or promotional campaigns to repair negative publicity pressure group has caused
  • design mix
    function, aesthetics, cost
  • product life cycle
  • extension strategies
    Methods used to prolong the life of a product:
    -adding more or different features
    -using new packaging
    -targeting new markets
    -changing advertisements
    -lowering price
  • importance of differentiating a product/service
    competitive advantage
  • pricing strategies
    - price penetration: low to high
    -loss leader pricing: price is set below cost so no profit is made but customer will buy other products as well
    -price skimming: high to low
    -competitive pricing: charge similar prices to competitors
    -cost-plus pricing: add a certain amount to costs depending on how much profit they want to make
  • influences on pricing startegies
    technology
    competition
    market segments
    product life cycle
  • promotion strategies
    advertising
    sponsorship
    product trials
    special offers
    branding
  • use of technology in promotion
    targeted advertising online
    viral advertising via social media
    e-newletters
  • methods of distribution
    retailers
    e-tailers
  • purpose of business operations
    produce goods
    provide services
  • Job Production
    Producing a one-off item specially designed for the customer
    + unique, high quality products, customer satisfaction, added value
    - requires skilled labour, low productivity as it is slow
  • Batch Production
    certain quantities of identical products are made
    + flexible, machinery lowers costs, economies of scale
    - time needed to change between batches lowers productivity
  • Flow Production
    producing items in a continually moving process
    + fast, economies of scale
    - capital-intensive, needs lots of space for product storage
  • advantages of using technology
    -quick and accurate e.g CAD Design
    -increases productivity
    -more consistent quality
    -continuous 24/7
    -cheaper is the long term
  • disadvantages of using technology
    -expensive: regular maintenance and staff training
    -staff may be worried they will lose jobs, demotivates them
    -inflexible as machines are suited to one task
  • Bar Gate Stock Graph
  • Just In Time stock control
    A system where stock is delivered only when it is needed
    + no warehouse for stock means lower rent, stock less likely to go out of date
    - requires lots of coordination between firm and suppliers, could run out if there is a mistake in delivery/order, losing out on economies of scale
  • Procurement
    finding and buying things that a business needs from suppliers outside the business
  • Logistics
    getting goods and services from one part of the supply chain to another
  • To choose a supplier, a business must consider
    quality
    trust
    availability
    cost
    delivery (cost, speed, reliability)
  • impact of logistics and supply decisions
    reduce overall costs if business gets supplies at best possible price and doesn't waste time being inefficient
    ensures products amp high-quality, a reasonable price and delivered onetime, which improves customer satisfaction and brand reputation
  • importance of quality
    controls costs by wasting less
    competitive advantage
    add value
  • quality control
    The checking for quality at the end of the production process