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Business 1.3
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Cards (18)
Branding
Creates a
clear
and distinctive logo, name or slogan that customers will
instantly
recognise
Corporate branding
Promoting the brand name of a corporate entity opposed to specific products or services e.g.
Kelloggs
,
Unilever
Product branding
Brands associated with a specific
product
, individual product has its own logo and
slogan
but has the brand included
Own label branding
Brands that are in-house to a supermarket or retailer,
lower
branding budgets, mostly cheaper but can be lower quality e.g.
Sainsbury's
Rebranding
Marketing strategy that can include a
change
to the design, promotion,
packaging
or distribution of an existing brand
Strong branding advantages
Adds value to products
Makes price elasticity of demand for a product less elastic
Consumer perceives product to be of a
higher
quality
Customer
loyalty
Can create a
barrier
so harder to enter the market
Ways to build a brand
2. Unique selling point (USP) - help with product differentiation
3. Advertising, promotions and maintain customer awareness
4. Sponsorship
Emotional
branding
Matches the
lifestyle
values or associations of consumers to produce an
emotional
response
Promotion
To
inform
consumers about a product or persuade them to buy it, objectives are increasing sales and
profits
and awareness
Types of media advertising
TV
ads
Billboards
The internet (
online adverts
,
social media
, sales)
Digital communications
(
cheaper
form of advertising)
Digital communications
Online
ads targeted at customers who've shown
interest
in a product
Ads on
phones
e.g.
banners
in apps
Viral marketing - gets users to pass on
ads
by sharing with friends e.g. a
funny
video
Limitation of digital advertising is customers are exposed to a
large
number of digital ads so may
ignore
Other types of promotion
Competitions
Prize giveaways
Special offers
like
BOGOF
Sales promotions to raise
awareness
and increase
sales
Personal/direct
selling
formal two-way communication between
salesperson
and
customer
Event sponsorship
Public relations (PR)
Dealing with media,
interviews
,
conferences
to help
raise
awareness
and create a
good
public
image
for the business
Public relations builds credibility but things can be
misinterpreted
and create a
negative
image
Design
mix
Function,
Aesthetics
,
Cost
Tangible
products are made up of features and functions, services are
non-tangible
What influences the design mix
Changing
social trends
Environmental
factors
Ethical sourcing
Behaviour
of customers