Business 1.3

Cards (18)

  • Branding
    Creates a clear and distinctive logo, name or slogan that customers will instantly recognise
  • Corporate branding
    Promoting the brand name of a corporate entity opposed to specific products or services e.g. Kelloggs, Unilever
  • Product branding
    Brands associated with a specific product, individual product has its own logo and slogan but has the brand included
  • Own label branding
    Brands that are in-house to a supermarket or retailer, lower branding budgets, mostly cheaper but can be lower quality e.g. Sainsbury's
  • Rebranding
    Marketing strategy that can include a change to the design, promotion, packaging or distribution of an existing brand
  • Strong branding advantages
    • Adds value to products
    • Makes price elasticity of demand for a product less elastic
    • Consumer perceives product to be of a higher quality
    • Customer loyalty
    • Can create a barrier so harder to enter the market
  • Ways to build a brand
    2. Unique selling point (USP) - help with product differentiation
    3. Advertising, promotions and maintain customer awareness
    4. Sponsorship
  • Emotional branding

    Matches the lifestyle values or associations of consumers to produce an emotional response
  • Promotion
    To inform consumers about a product or persuade them to buy it, objectives are increasing sales and profits and awareness
  • Types of media advertising
    • TV ads
    • Billboards
    • The internet (online adverts, social media, sales)
    • Digital communications (cheaper form of advertising)
  • Digital communications
    • Online ads targeted at customers who've shown interest in a product
    • Ads on phones e.g. banners in apps
    • Viral marketing - gets users to pass on ads by sharing with friends e.g. a funny video
  • Limitation of digital advertising is customers are exposed to a large number of digital ads so may ignore
  • Other types of promotion
    • Competitions
    • Prize giveaways
    • Special offers like BOGOF
    • Sales promotions to raise awareness and increase sales
    • Personal/direct selling formal two-way communication between salesperson and customer
    • Event sponsorship
  • Public relations (PR)
    Dealing with media, interviews, conferences to help raise awareness and create a good public image for the business
  • Public relations builds credibility but things can be misinterpreted and create a negative image
  • Design mix

    Function, Aesthetics, Cost
  • Tangible products are made up of features and functions, services are non-tangible
  • What influences the design mix
    • Changing social trends
    • Environmental factors
    • Ethical sourcing
    • Behaviour of customers