changes in technology ● changes in what consumers want ● products and services becoming obsolete
How new business ideas come about:
● original ideas ● adapting existing products/services/ideas.
The impact of risk and reward on business activity:
● risk: business failure, financial loss, lack of security ● reward: business success, profit, independence.
The role of business enterprise and the purpose of business activity:
● to produce goods or services ● to meet customer needs ● to add value: convenience, branding, quality, design, unique selling points
The role of entrepreneurship:
● an entrepreneur: organises resources, makes business decisions, takes risks
Identifying and understanding customer needs:
● what customer needs are: price, quality, choice, convenience ● the importance of identifying and understanding customers: generating sales, business survival.
The purpose of market research
● to identify and understand customer needs ● to identify gaps in the market ● to reduce risk ● to inform business decisions.
● qualitative and quantitative data ● the role of social media in collecting market research data ● the importance of the reliability of market research data.
How businesses use market segmentation to target customers:
● identifying market segments: location, demographics, lifestyle, income, age ● market mapping to identify a gap in the market and the competition.
Understanding the competitive environment:
● strengths and weaknesses of competitors based on: price, quality, location, product range and customer service ● the impact of competition on business decision making.
Business aims and objectives when starting up:
● financial aims and objectives: survival, profit, sales, market share, financial security ● non-financial aims and objectives: social objectives, personal satisfaction, challenge, independence and control.
The importance of cash to a business:
● to pay suppliers, overheads and employees ● to prevent business failure (insolvency) ● the difference between cash and profit.
Sources of finance for a start-up or established small business:
● short-term sources: overdraft and trade credit ● long-term sources: personal savings, venture capital, share capital, loans, retained profit and crowd funding.
The concept of limited liability:
● limited and unlimited liability ● the implications for the business owner(s) of limited and unlimited liability.
The types of business ownership for start-ups:
● sole trader, partnership, private limited company● the advantages and disadvantages of each type of businessownership.