8.1.1/8.1.2

• What is the importance of maintaining privacy and confidentiality?

  Confidentiality builds trust between employer and employee. Owners have an obligation to keep staff info secure.
• What is the difference between privacy and confidentiality?

  Confidentiality refers to data while privacy refers to the individual.
• What are the 5 main types of confidential information?

  Employee info

  Managerial info

  Organizational info - trade secrets

  Customer or contact information

  Professional information
• Information about employee salaries and perks?

  Businesses can attempt to prevent employees from discussing earnings and perks. This is done with a salary confidentiality clause that is done within a contract.

  Happy staff with access to employee benefits and perks can reduce stress and boost morale.
• What are legal examples of information that shouldn't be shared outside a business?

  Client lists - if info isn't secure then a company could lose clients and customers.

  Sales numbers - sales numbers can determine goods that are bought by a company and can also effect salaries.

  Trade secrets - often apply to a patent.

  Pending restructuring - leaks of pending restructuring can cause panic and customers may lose confidence in a company.
• Failing to maintain privacy and confidentiality could lead to what?

  Loss of client confidence leading to client loss

  Breach of data protection act and could be fined

  Bad publicity and can affect the ability to attract clients

  Costs to close holes in security