RESPONSIBILITIES OF MANGEMENT

• Responsibilities of Management

  • Responsibilities to Owners
  • Responsibilities to Employees
  • Responsibilities to Customers
  • Responsibilities to the Government
  • Responsibilities to Society
• Managers are accountable to

  Key stakeholders whose interest they represent
• Management's Responsibilities to Owners

  • Maximizing profits so that owners will get reasonable returns in their investment
  • Ensuring that the business activities are carried out efficiently
  • Providing owners with regular reports on the performance of the organization
• Management's Responsibilities to Employees

  • Providing safe and adequate working conditions (including rest breaks, adequate toilet facilities and cleanliness)
  • Creating good human relations so that employees feel valued, listened to and a part of the work family
  • Providing training opportunities for employees so that they can perform their work task well and are able to develop and progress in the workplace
  • Providing and maintain good communication so that the instructions are clear and employees are kept informed and teamwork is encouraged
  • Providing opportunities for promotion and growth within the organization
  • Treating employees fairly
  • Providing appropriate compensation for work done
• Management's Responsibilities to Customers

  • Making goods and services available in the quantity and of the quality demanded by customers
  • Offering goods and services at competitive prices to customers
  • Informing and educating customers about products and services
  • Providing after-sales services to customers
• Management's Responsibilities to the Government

  • Assisting in reducing unemployment
  • Contributing to the economic growth of the country
  • Paying corporation taxes
  • Making deductions from employees' salaries, such as national insurance and income taxes, for subsequent transfer to government
• Management's Responsibilities to Society

  • To ensure that the business does not cause damage to the environment
  • To give back some of business' profits to society through scholarships, sponsoring activities etc.
  • Educate consumers on safety tips and proper use and disposal of products