process involving risk analysis, strategy and risk control to identify and reduce risks that may occur in daily business operations.
Operational Risk Management
The objective of this form of management is to control and minimize operational risks which are losses due to failures in processes, systems or by employees in the business
Using operational risk management as a tool helps increase revenue, productivity and the overall success of an organization
Types of Operational Risk
Internal Fraud
External Fraud
Employment Practices and Workplace Safety
Clients, Projects, and Business Practices
Damage to Physical Assets
Business Interruption and Systems Failures
Execution, Delivery and Process Management
Internal Fraud
This includes crimes such as asset misappropriation, tax evasion, and bribery committed by individuals within the institution.
External Fraud
Risks such as theft, hacking, and forgery committed by external actors aiming to harm the institution
Employment Practices and Workplace Safety
Risks related to the institution's human resources policies, practices, and the physical safety of the workplace
Clients, Projects, and Business Practices
Risks arising from the institution's dealings with clients and the conduct of its business practices.
Damage to Physical Assets
This includes risks to the institution's physical assets from various causes, such as natural disasters
Business Interruption and Systems Failures
Risks related to interruptions to business operations or failures in the institution's systems and technology infrastructure
Execution, Delivery, and Process Management
Risks associated with the failure to properly execute operations, deliver services, or manage business processes.
Common Grounds in ORM
Risk Identification and Assessment
Regulatory Compliance
Mitigation Strategies
The board is responsible for establishing the operational risk strategy
Senior management is responsible for implementing the operational risk strategy.
Systems should be implemented to monitor operational risk exposures and loss events
Supervisors should conduct regular independent evaluations of these principles.
Sufficient public disclosure should be made to allow stakeholders to assess the operational risk exposure and the quality of operational risk management.
Operational Risk Framework
Risk Strategy and Risk Appetite
Risk Governance
Risk Culture
Operational Risk Assessment and Measurement
Operational Risk Management and Monitoring
Operational Risk Reporting and Insights
Operational Data and Technology
Risk Strategy and Risk Appetite
This is about setting out what types of risk the organization is willing to take on and how much of it they can handle. Think of it as setting boundaries for risk-taking.
Risk Governance
This involves the structures and policies in place to manage risk. It's about who makes decisions about risks and how those decisions are made and enforced
Risk Culture
This refers to the attitudes, beliefs, and understanding about risk within the organization. It's the environment that influences how staff at all levels behave with respect to risk
Operational Risk Assessment and Measurement
Here, risks are identified, sized up, and prioritized. This is where the organization figures out what could go wrong.
Operational Risk Management and Monitoring
This is the ongoing process of handling the risks, including putting measures in place to control or mitigate them
Operational Risk Reporting and Insights
Information about risks and how they're being managed is reported up the chain
Operational Data and Technology
This involves the systems and data used to manage and report on risks
Risk and Control Self-Assessment
operational risk tool to document key business processes, identify key risks and controls and measure the level of inherent and residual risk within key process
Operational Metrics
key risk indicators to monitor the current risk level in the business. metrics and tolerance monitor level of risk.
Operational Losses
quantifies operational loss events that have occurred and required root cause analysis
Root Cause Analysis
analysis of large operational losses and identify the root cause to enhance process
Scenario Analysis
development of hypothetical scenarios or analysis of them to measure the likelihood and severity of this event. This type of exercise also identifies downstream impacts
New Initiative Risk Assessment
identifies significant changes to the organization and analyze potential operational risk
Difficulties in Measuring Operational Risk
Complexity of Risk
Lack of historical data
Subjectivity and Expert judgement
changes in the external environment
quantification of intangible risk
Project Management Risk refers to the potential of encountering unforeseen events or conditions during the management of a project that can cause it to deviate from its planned objectives, timeline, or budget
Project risk management is a systematic process to identify, analyze, and manage risks in a project to ensure it meets its goals within the agreed parameters of cost, time, and quality
Importance of RM in a Project
Preventing Cost Overruns
Ensuring Timely Delivery
Maintaining Quality Standards
Enhancing Decision Making
Improving Resource Efficiency
Building Stakeholders Confidence
Adapting to Changes
Learning and Development
Key Objectives Project of Risk Management
Risk Identification
Risk Assessment
Risk Mitigation Planning
Resource Allocation
Risk Monitoring and Control
Communication
Enhancing Decision Making
Improving Project Outcomes
Risk Identification
This involves recognizing all possible risks that could impact project objectives in terms of scope, time, cost, and quality
Risk Assessment
to evaluate the identified risks to determine their likelihood and potential impact on the project. This helps in understanding how significant each risk is and prioritizing them accordingly
Risk Mitigation Planning
to develop strategies and plans to reduce the probability of risks occurring or minimize their impact if they do occur. This involves choosing among options such as avoiding, transferring, mitigating, or accepting risks.
Resource Allocation
To ensure that resources (time, budget, personnel) are allocated efficiently to manage risks. This includes provisioning for contingency reserves and allocating the necessary tools and techniques