What do operations managers do?

• What do you call to key activity of operations managers where they predict the future demand for raw materials, finished goods, and services?


  Forecasting
• Manage the flow of materials, information, people, and money from suppliers to customers


  Supply chain management
• What do you call to the activity of determining the best configuration of machines, storage, offices and departments to provide the highest levels of efficiency and customer satisfaction?


  Facility Layout and Design
• The use of technology to improve productivity and respond faster to customers

  Technology selection
• It ensure the goods, services, and processes will meet customer expectations and requirements. What is it?

  Quality management
• What do you call to the activity of coordinating the acquisition of materials, supplies, and services

  Purchasing
• The act of ensuring that the right amount of resources, labor, equipment, materials, and information is available when needed

  Resource and capacity management
• Selecting the right equipment, information, and work methods to produce high - quality goods and services efficiently. What is it?

  Process design
• Decide the best way to assign people to work tasks and job responsibilities

  Job design
• It is the act of determining the best types of interactions between service providers and customers and how to recover from service upsets. What is it?


  Service encounter design
• It determine when resources such as employees and equipment should be assigned to work

  Scheduling
• It is the act of deciding the best way to manage the risks associated with products and operations to preserve resources for future generations

  sustainability