What do you call to key activity of operations managers where they predict the future demand for raw materials, finished goods, and services?
Forecasting
Manage the flow of materials, information, people, and money from suppliers to customers
Supply chain management
What do you call to the activity of determining the bestconfiguration of machines, storage, offices and departments to provide the highest levels of efficiency and customer satisfaction?
Facility Layout and Design
The use of technology to improve productivity and respond faster to customers
Technology selection
It ensure the goods, services, and processes will meet customer expectations and requirements. What is it?
Quality management
What do you call to the activity of coordinating the acquisition of materials, supplies, and services
Purchasing
The act of ensuring that the right amount of resources, labor, equipment, materials, and information is available when needed
Resource and capacity management
Selecting the right equipment, information, and work methods to produce high - quality goods and services efficiently. What is it?
Process design
Decide the best way to assign people to work tasks and job responsibilities
Job design
It is the act of determining the best types of interactions between service providers and customers and how to recover from service upsets. What is it?
Service encounter design
It determine when resources such as employees and equipment should be assigned to work
Scheduling
It is the act of deciding the best way to manage the risks associated with products and operations to preserve resources for future generations