Work Instructions

• Process is a set of linked or interactive activities that convert inputs into outputs.
• Procedure is carrying out an operation or process.
• Work instructions are documents that explain the basic instructions for performing such tasks in a simple and precise manner.
• A process states what needs to be done and why.
• A procedure states how the process needs to be done.
• A work instruction explains how to carry out the procedure.
• Title/Overview- describes what the work instructions do.
• Objective - describes the objective and what the user can expect to

  happen after they have completed the activity.
• Triggers/Instructions- identify any triggers needed to start the

  activity.
• Inputs - describes any feedback needed from other

  procedures/processes, department, etc.
• Outputs - describes the outputs produced by the Work Instruction.