As healthcare and behavioral healthcare information is made available, the more traditional and popular forms of information sources (books, journals, monographs, letters to the editor, newsletters, etc.) are being supplanted by on-line versions
Online information sources
Easier to access
Have capabilities that paper counterparts do not
Can be searched across multiple volumes
Can quickly accommodate requests for other articles by an author
Offer access to full text
The challenge to past and future civilizations has been and will always be the pursuit of knowledge
Knowledge acquisition
Accompanies curiosity
Seeking information on many different levels gives humans the ability to search for many more things
Multiple levels of information add complexity and layers to using the information
Information or knowledge rarely stands alone, many characteristics or qualifiers need to be considered
Mentoring/supervisory relationship
The premiere way to communicate quality information
Used to learn necessary skills and methods needed for performing procedures
Classroom instruction, association meetings, and conferences
Ensure quality and integrity of information
Considered the pinnacle of training and a time-revered tradition
Indirect methods of gathering knowledge
Books, journals, manuscripts, and letters
Utilize the written approach to disseminating information
Offer a well-organized way to present information
Advantages are that it is replicated readily, reaches a greater number of people, and is easily transported to great distances
Medical school combines the indirect method with the direct, where books supplement classes and supervised lab or clinical experiences
Today's information
Builds on historic roots of tried and true methods of knowledge exchange and enhances them with various technologies
Classrooms remain important but can be extended beyond walls through recording techniques, interactive teleconferencing, and other technical enhancements
Can combine information in new ways to change learning and views/perspectives instantly using computer technology
Interactive video conferencing and telemedicine can dissolve the walls of distance and location
Standardization
Establishment of standards or protocols (TCP/IP) that allowed for universal adoption of the Internet
Hypertext
Allows movement or "jumps" to other pages of related information and to other websites regardless of location
Allows for interaction with knowledge in a way that is more analogous to the way we think
Multimedia
Changes the way we acquire knowledge and interact with information
Allows for many types of media including text, pictures, sound, video, and animation
Enhances our interaction with knowledge in ways that are closer to the way we naturally learn
Nonlinear learning
Offers a learning style and interaction with information that is more "natural" and emulates the way we interact with the world
Allows the person to explore information from any point, unlike a book which has a beginning, middle, and end
Marshall McLuhan's views on technology
We should not be blinded by technology
The whole point of technology is its ability to lead us to the information, then accumulate, and process it for us
Technology can either enhance or interfere with knowledge acquisition
We need to encourage development of educational programs, algorithms, guidelines, clinical reference tools, and study materials following principles of good design
Empowering yourself with knowledge
Learning about available tools that help understand data
Relying on others to tell you what information you can obtain and how to view it leads to dependency
Learning the tools needed to manipulate the data yourself is the only way to have adequate control over the data
How to obtain empowerment over your data
1. Gain an understanding of the data set being used
2. Learn to use the tools that will assist in directly manipulating the data
3. Tools range from simple database or spreadsheet to more complex statistical package
Behavioral healthcare professional information needs are very complex and require a great deal of integration and coordination of information
Tools
Range from simple database or spreadsheet to more complex statistical package
Database or spreadsheet
Can import or export data and offer tools to query, view or graph data in a variety of ways
Learning curve is approximately a couple of hours spent learning the interface
Statistical package
Learning curve is steeper and generally for students serious about data or those interested in research
Behavioral healthcare professional information needs are very complex, requiring a great deal of integration and coordination of information
A true challenge for this decade is getting all of this information in one place for the clinicians so that they may be well informed and make good treatment decisions
Solutions such as the enhanced electronic medical record can offer ways to manage and negotiate the complexities of these informational needs
Patients will gain increased access to their clinical information and participate in clinical decisions and treatments
Patient access to their information through patient portals is becoming very common today
Behavioral healthcare professional must ask
What types of information should be available to patients
Potential information available to patients
Patient data including laboratory data, X-ray, and diagnostic testing
ER, field reports
Medication information
Consultant reports
Educational materials
Behavioral health and medical knowledge and research
Medical, psychiatric, and behavioral health news
Referral information
Insurance information
Information and knowledge sharing is essentially the core function of behavioral healthcare professionals
The capture, analysis, storage, and retrieval processes and technologies, both personal and technological, have permanently changed
Evolution requires thousands, sometimes millions of years
The field and tools of decision support and knowledge management are forcing us to travel at warp speed with no brakes in sight
The clinician must adapt to keep up with their clients and patients
Information is passed from the client through the practitioner to others in the healthcare organization, and then sent to external parties, primarily the payers of the client's healthcare services, thus directly impacting the practitioner's viability
There is an increasing amount of post-service audit for publicly funded programs such as Medicare and Medicaid
Clinicians are now required to capture a greater volume of complex information than ever before
Coding
Translating information from the multivariate world into a binary one
Software
Mediates transactions between the physical and binary worlds
Involves creating categories of information represented by numbers or letters that are easily input into the software
Standards or codes come to mean the same thing to those who regularly deal with the code information
Pervasive computing
Bridging the gap between the exchange of clinical information between a clinician and consumer, and the information "transaction" that occurs between the clinician and technology