Telephone Survey

Subdecks (2)

Disadvantages of a Telephone Survey
Higher Admin > Customer Care > Monitoring & Evaluating Customer Care > Telephone Survey
4 cards
Advantages of a Telephone Survey
Higher Admin > Customer Care > Monitoring & Evaluating Customer Care > Telephone Survey
5 cards

Cards (10)

Telephone Survey 
Customers may be telephoned and asked pre-set questions. This can be a cheap method but some customers resent being interrupted at home.