Social Media

Subdecks (2)

Disadvantages of Social Media
Higher Admin > Customer Care > Monitoring & Evaluating Customer Care > Social Media
2 cards
Advantages of Social Media
Higher Admin > Customer Care > Monitoring & Evaluating Customer Care > Social Media
1 card

Cards (4)

Social Media 
Most organisations now have a presence on social media. This has opened a two-way dialogue between the business and its customers that hasn't been possible before.