HBO REVIEWER

• Organization


  Collection of people who work together to achieve a wide variety of goals
• Organizational Behavior


  The action and attitudes of people in organization
• Organizational Behavior


  The systematic study and application of knowledge about how individuals and group acts within the organizations where they work
• Organizational Behavior


  The study of human behavior in organizational settings, how human behavior interacts with the organization, and the organization itself
• 3 Key Level Analysis


  Individual - group - organization
• Organizational Behavior is Limited To?


  • Psychology
  • Sociology
  • Economics
  • Political
  • Medical science
• Organizational Effectiveness Requires Assessing


  • How well the organization performs
  • How well the internal operation function
  • What external factors impacting the organization
  • The perception of shareholders, managers, and customers
• Organizational Behavior Needs to be Examined


  • Decision making
  • Change and learning
  • Group effectiveness
  • Self-organizing and adaptive system
• Journaling


  The process of writing out thoughts and emotions on a regular basis
• Journaling


  An effective way to record how you are feeling from day to day
• Journaling


  A more objective way to view trends in your thoughts and emotions, so you are not relying on your memory of past events which can be inaccurate
• Management


  The process of working with and through others to achieve organizational objectives in changing environment
• Managerial Functions


  • Planning
  • Organizing
  • Leading
  • Controlling
• Planning


  The process of determining the organization's desired future position and deciding how best to get there
• Organizing


  The process of designing jobs, grouping jobs into manageable units, and establishing patterns of authority among jobs and group of jobs
• Leading


  The process of motivating members of the organization to work together toward the organization's goals
• Embrace Ambiguity


  Embrace the situation as a great opportunity.
• Keep our skill fresh


  Consider revolutionizing your portfolio of skills at least every 6 years.
• Master something


  Competence in many skills is important, but excelling at something will set you apart.
• Network


  Getting to know people is a good thing, having connections with other people.
• Appreciate new technology


  Keep up on what the new technologies are and how they may affect you and the business you are in.
• Planning


  Process of determining the organization’s desired future position and deciding how best to get there.
• Strategic Planning


  This type of planning is often carried out by an organization’s top management and usually creates goals for the entire organization. (SWOT Analysis)
• Tactical Planning


  It is the shorter-term planning of an objective that will take a year or less to achieve.
• Operational Planning


  It is the process of using tactical planning to achieve strategic planning and goals.
• Leading


  Process of motivating members of the organization to work together toward the organization’s goals.
• Directing


  The manager leads by deciding with little input from the employee.
• Coaching


  The manager is more receptive to input form employee. They may pitch their ideas to employees to work cooperatively and built trust with team members.
• Management


  The process of working with and through others to achieve organizational objectives in changing environment.
• Supporting


  The manager decides with team members but focuses on more on building relationship within the team.
• Delegating


  The leader provides a minimum guidance to employees and is more concerned with the vision of the project than day-to-day operation.
• Controlling


  Process of monitoring and correcting the actions of the organization and its people to keep them headed towards their goals.
• Interpersonal roles


  They are roles in which the manager’s main task is to relate to other people in certain ways. The manager sometimes many serves as a figurehead for the organization.
• Informational roles


  Mintzberg’s three informational roles involve some aspects of information that might be of value to the organization in general or to specific managers.
• Decision-making roles


  Mintzberg’s identified four decision making roles. The entrepreneur voluntarily initiates changer, such as innovation or new strategies in the organization
• Technical skills


  Are those skills necessary to accomplish specific task within the organization.
• Interpersonal skills


  Comprise the manager’s ability to communicate with, understand, and motivate individuals and groups.
• Conceptual skills


  Refer to manager’s ability to think in abstract. A manager with strong conceptual skills is able to see the big picture.
• Diagnostic skills


  Most successful managers also bring diagnostic skills to the organization.
• The changing social and cultural environment


  Forces in the social media and cultural environment are those that are due to changes in the way people live and work-changes in values, attitudes, and beliefs brought about by changes in nation’s culture and the characteristics of its people.