SOLER GPA + DIME

• What is the acronym SOLER GPA useful for?

  attending skills
• What is the acronym DIME useful for?

  following skills
• What does the S, O and L stand for in SOLER GPA?

  they’re all related to posture: squarely, open, and lean
• What does the E stand for in SOLER GPA?

  eye contact and gaze
• What does the R stand for in SOLER GPA?

  relaxed facial expression
• What does the G stand for in SOLER GPA?

  gestures
• What does the P stand for in SOLER GPA?

  proximity
• Does the A stand for in SOLER GPA?


  avoid distractions
• What does the D stand for in DIME?


  door openers such as “would you like to talk about it?”
• What does the I stand for in DIME?

  infrequent and open questions
• What does the M stand for in DIME?

  minimal encouragers
• What does the E stand for in DIME?

  empathetic / attentive silence