The fundamental process of management that involves determining what needs to be done, when it should be done, how it should be done, and who is going to do it
Planning
The systematic process of making decisions about goals and activities the organization will pursue
Planning
The main function of management, which involves figuring out a future course of action to achieve a certain goal
Nature of planning
It is an intellectual process
It is the primary function in the process of management
It focuses on objectives
It is a selective process
It is continuous
It is a decision making process
It is flexible
The five M's of management
Money
Manpower
Materials
Machinery
Methods
Planning
It leads to efficiency and economy
It is an integrated process
It is pervasive
Importance of planning
It provides directions
It decreases the chances of risk
It decreases overlapping and wasteful activities
It encourages innovative ideas
It aids decision making
Vision
A big picture of what the organization wants to achieve in the future
Mission
What the organization does to achieve the vision
Goals and Objectives
Goals are statements of mileposts to achieve the vision, objectives are time-sensitive statements to achieve the goals
Planning in businesses is essential for future instances which require problem solving and decision making
Steps in planning for problem solving
1. Identify the problem
2. Gather data
3. Analyze the problem
4. Generate solutions
5. Evaluate and select the best solution
6. Implement the solution
7. Monitor and evaluate the results
Planning
Essential for future instances which require problem solving and decision making
Establishing processes that mitigate or remove obstacles
1. Evaluate
2. Explore solutions
3. Prioritize execution
4. Measure success
Problem solving techniques
Solve problems fast
Create and improve a problem-solving procedure
Transform obstacles into opportunities
Steps made in planning for problem solving situations
1. Identify the problem
2. SWOT analysis
3. Conduct market research and customer outreach
4. Competitive analysis
5. Identify multiple solutions
Identify the problem
Examine what led to the problem
Common factors that influence problems in businesses
Competition
Business model
Market factors
Team
Goal alignment
When identifying the problem, businesses should gather enough data to examine the problem
It is essential to write down the specific outcome that is needed- this should acknowledge the needs of the market and the business
SWOT
Strengths, Weaknesses, Opportunities, and Threats
SWOT analysis is an important tool for strategic planning
SWOT brings multiple perspectives when looking at investing resources to solve a problem
Competitive analysis
1. Identify your competitors
2. Analyze the market
3. Research your competitors
4. Assess their strengths and weaknesses
5. Identify opportunities and threats
Design thinking approach
Calls for the participation of a broad group of individuals in the problem-solving process, which allows the identification of several viewpoints and solutions
When brainstorming potential ideas, the main goal is to discover shared needs in the organization and in society, as this facilitates the development of solutions that tackle fundamental problems
Decision-making framework
Xanax for Decision-Making
Psychological safety
A combination of empathy, time management and good conversational turn-taking that makes people feel heard and appreciated
People were uncomfortable facilitating decision making
The Matrix
Distinction between good decision-making and good decisions
Apply lean planning for nimble execution
1. Lean business planning method
2. Identify key metrics to track
Lean business planning method encourages the revision of business strategies regularly
Problems faced while planning
Inability to plan or inadequate planning
Lack of commitment to the planning process
Inferior information
Focusing on the present at the expense of the future
Too much reliance on the organization's planning department
Concentrating on controllable variables
Lack of Leadership
Excessive Distractions Prevent Effective Planning
Lack of Systems
Limited Manpower to Complete Tasks
Inadequate Resources and Funding
Scheduling
Listing all the tasks, goals, and important points in a project, including setting when each task should start and end, how long it will take, and who will work on it
Gantt Chart
A widely used project scheduling tool that visually shows activities over time, aiding project professionals in tracking progress
Forecasting
Using past and present events to predict future outcomes, helping businesses make decisions by analyzing historical data and trends to deal with uncertainty about the future
Forecasting refers to the practice of predicting what will happen in the future by considering events in the past and present
While related, budgets and forecasts are separate concepts: a budget is a plan for a company's future, whereas a forecast is a sign of where the company is going