An integrated set of components for collecting, storing and processingdata and for providing information, knowledge and digital products
Business firms and other organizations rely on information systems to carry out and managetheiroperations, interactwith their customers and suppliers and competein the market place
Main components of information systems
Computer hardware and software
Telecommunications
Databases and data warehouses
Human resources and procedures
Information technology (IT)
The hardware, software and telecommunications that are ingrained in the operations and management of organizations
Computer hardware
Processors, monitors, keyboards and printers
Computer software
Programs used to organize, process and analyze data
Types of computer software
Systems software
Application software
Operating system
The principal system software that manages the hardware, data and programfiles and other systemresources and provide means for the user to control the computer generally via graphical user interface (GUI)
Application software
Programs designed to handle specific tasks for users
Telecommunications
Used to connect or networkcomputersystems and portable and wearable devices and to transmit information
Connections established via wired or wireless media
Wired technologies
Coaxial cable and fibre optics
Wireless technologies
Predominantly based on the transmissionofmicrowaves and radio waves, support mobile computing
Database
A collection of interrelateddata organized so that individual records or groups of records can be retrievedtosatisfyvariouscriteria
Data warehouse
Contains the archival data, collected over time, that can be mined for information in order to develop and market new products, serve the existing customers better, or reach out topotentialnewcustomers
Technical personnel
Development and operationsmanagers
Business analysts
Systemsanalysts and designers
Databaseadministrators
Programmers
Computersecurityspecialists
Computeroperators
HumanResources and Procedures
Describe how specific dataareprocessed and analyzed in order to get the answers for which the information system is designed
Types of information systems
Operations support systems
Management information systems
Decisionsupportsystems
Executiveinformationsystem
Operations support systems
Information systems that complement a certain operation of the business, such as transaction processing systems used in banks
Management information systems
Information systems that gather data from multipleonlinesystems, store and analyze it, and report it to help management make decisions
Decision support systems
Information systems that help an organization makeinformeddecisions regarding its operations, by analyzingrapidlychanginginformation
Executive information systems
Managementsupportsystems used in senior-leveldecision-making, with a focus on graphicalrepresentation and an easy-to-understandinterface
The types of information systems encountered by civil engineers can be grouped into general-purposesystems and special-purposesystems
General-purpose systems
Management information systems that process data at a fairly rudimentarylevel, providing effectiveinsight into day-to-dayoperationsforindividualteams
Database management system
Databases that provide a uniform way of capturing and correlating information in a machine-readableformat, useful for tasks like taskscheduling, budgeting, and humanresources
Enterprise resource planning (ERP)
Software package that facilitates comprehensivestrategicplanning for a largeorganization, with custom-built modules for different divisions
Feedback management systems
Systems that help managefeedback from a wide variety of internalandexternalstakeholders for a civil engineering project
Documentmanagementsystems
Systems that facilitate collaborationbetweentechnicalstakeholders by managing the documentation generated throughout a project
Special-purpose systems
Decision supportsystems designed to provide clarityforcomplexdecisions by correlating expert input into a database
Geographic information systems
Software used for collecting, synthesizing, and visualizing complex topographical and geologicalinformation to aid in resource extraction, conservation, and transportation network optimization
Expert systems
Information systems developed using artificial intelligence techniques to correlate expertinputintoadatabase for making specific technical decisions
Information engineering
A systematic approach to the analysis, design, assessment, implementation, test, maintenance and reengineeringofsoftware, with an emphasis on decision support needs and transaction-processing requirements
DP-driven variant of information engineering
Focuses on providing detailed business area analysis and business system design as a solid basis for system design
Business-driven variant of information engineering for rapid delivery
Focuses on addressing a rapidly changing business environment
Information architecture is the structural design of information or content within a digital product, focused on organizing and labeling websites so that users can find what they are looking for
Main components of information architecture
Organization schemes and structures
Labeling systems
Navigation systems
Search systems
Effective information architecture depends on the interplay between ontology, taxonomy, and choreography
Ontology
The meaning of the product's elements, such as labels and tags
Taxonomy
The science or technique of classification, putting like elements together in a hierarchical structure
Choreography
The user flow, the path through a product that a user can take to accomplish a task
Information architecture heuristics are a set of principles that can be used to evaluate existing information architecture and help predict the effectiveness of design